Dell PP21L - Page 64

64 Solving Problems
INSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable CD. Insert a
bootable CD.
INVALID CONFIGURATION INFORMATION-PLEASE RUN SYST E M SETUP PROGRAM — The system configuration
information does not match the hardware configuration. The message is most likely to occur after a
memory module is installed. Correct the appropriate options in the system setup program. See “Using
the System Setup Program” on page 105.
KEYBOARD CLOCK LINE FAILURE — For external keyboards, check the cable connection. Run the Keyboard
Controller test in the Dell Diagnostics. See “Dell Diagnostics” on page 57.
KEYBOARD CONTROLLER FAILURE — For external keyboards, check the cable connection. Restart the
computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard
Controller test in the Dell Diagnostics. See “Dell Diagnostics” on page 57.
KEYBOARD DATA LINE FAILURE — For external keyboards, check the cable connection. Run the Keyboard
Controller test in the Dell Diagnostics. See “Dell Diagnostics” on page 57.
KEYBOARD STUCK KEY FAILURE — For external keyboards or keypads, check the cable connection. Restart
the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test
in the Dell Diagnostics. See “Dell Diagnostics” on page 57.
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“Memory” on page 88.
MEMORY ALLOCATION ERROR — The software you are attempting to run is conflicting with the operating
system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try
to run the program again. If the error message still appears, see the software documentation.
MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“Memory” on page 88.
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module
may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“Memory” on page 88.
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may
be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“Memory” on page 88.
MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“Memory” on page 88.
NO BOOT DEVICE AVAILABLE — The computer cannot find the hard drive. If the hard drive is your boot
device, ensure that the drive is installed, properly seated, and partitioned as a boot device.
NO BOOT SECTOR ON HARD DRIVE — The operating system may be corrupted. See “Contacting Dell” on
page 112.