Dell PP21L - Page 65

Solving Problems 65
NO TIMER TICK INTERRUPT — A chip on the system board may be malfunctioning. Run the System Set
tests in the Dell Diagnostics. See “Dell Diagnostics” on page 57.
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN — You have too many
programs open. Close all windows and open the program that you want to use.
OPERATING SYSTEM NOT FOUND — Reinstall the hard drive (see “Hard Drive” on page 85). If the problem
persists, see “Contacting Dell” on page 112.
OPTIONAL ROM BAD CHECKSUM — The optional ROM apparently failed. See “Contacting Dell” on
page 112.
A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential
file. Remove and then reinstall the program.
1
Click the Start button and click Control Panel .
2 Click Add or Remove Programs .
3 Select the program you want to remove.
4 Click Remove or Change/Remove and follow the prompts on the screen.
5 See the program documentation for installation instructions.
SECTOR NOT FOUND — The operating system cannot locate a sector on the hard drive. You may have a
defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the
file structure on the hard drive. See the “Windows Help and Support Center” on page 10 for
instructions. If a large number of sectors are defective, back up the data (if possible), and then reformat
the hard drive.
SEEK ERROR — The operating system cannot find a specific track on the hard drive.
SHUTDOWN FAILURE — A chip on the system board may be malfunctioning. Run the System Set tests in
the Dell Diagnostics. See “Dell Diagnostics” on page 57.
TIME-OF-DAY CLOCK LOST POWER — System configuration settings are corrupted. Connect your computer
to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the
system setup program. Then immediately exit the program. See “Using the System Setup Program” on
page 105. If the message reappears, contact Dell.
See “Contacting Dell” on page 112.
TIME-OF-DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may
require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem
persists, contact Dell. See “Contacting Dell” on page 112.
TIME-OF-DAY NOT SET-PLEASE RUN THE SYS TE M SETUP PROGRAM — The time or date stored in the system
setup program does not match the system clock. Correct the settings for the Date and Time options.
See
“Using the System Setup Program” on page 105. If the message reappears, contact Dell.
See “Contacting
Dell” on page 112.
TIMER CHIP COUNTER 2 FAILED — A chip on the system board may be malfunctioning. Run the System
Set tests in the Dell Diagnostics. See “Dell Diagnostics” on page 57.