Contents
1 About this guide............................................................................................................................................. 4
Information symbols...........................................................................................................................................................4
Related documents............................................................................................................................................................ 4
2 ONIE diagnostics........................................................................................................................................... 6
ONIE expansion..................................................................................................................................................................6
Command line interface options.......................................................................................................................................6
S4810-ON system information......................................................................................................................................... 7
Boot processes................................................................................................................................................................... 7
POST..............................................................................................................................................................................7
EDA, Quick Test Mode.................................................................................................................................................7
Capturing Support Data from ONIE...........................................................................................................................8
Changing the Default Grub Boot Entry..................................................................................................................... 8
Restoring the S4810–ON Factory Defaults.............................................................................................................. 8
S4810–ON or S6000–ON diagnostic package.............................................................................................................. 9
Troubleshooting issues......................................................................................................................................................11
Troubleshooting tools....................................................................................................................................................... 12
edatool..........................................................................................................................................................................12
pcitool...........................................................................................................................................................................13
i2ctool...........................................................................................................................................................................14
memtool....................................................................................................................................................................... 14
pltool.............................................................................................................................................................................16
gpiotool........................................................................................................................................................................ 19
storagetool...................................................................................................................................................................19
psutool..........................................................................................................................................................................19
fantool.......................................................................................................................................................................... 19
temptool...................................................................................................................................................................... 20
nvramtool.................................................................................................................................................................... 20
3 Dell EMC diagnostics....................................................................................................................................21
ONIE expansion.................................................................................................................................................................21
S4048–ON or S3048–ON diagnostic package............................................................................................................ 21
Dell EMC diagnostic test suite................................................................................................................................. 22
S6000–ON, S4048–ON, or S3048–ON system information....................................................................................26
CPLD versions.................................................................................................................................................................. 27
S6000–ON, S4048–ON, or S3048–ON factory defaults restore.............................................................................28
4 Dell EMC support........................................................................................................................................ 29
Accessing support services............................................................................................................................................ 29
Technical assistance center......................................................................................................................................29
Contents
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