Dell SE2723DS - Common Problems

Troubleshooting │ 59
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
Symptoms
What you
experience
Possible Solutions
No video of
power LED off
No picture Ensure that the video cable connecting
the monitor and the computer is properly
connected.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is pressed.
• Ensure that the correct input source
is selected through the Input Source
menu.
No video or
power LED on
No picture or no
brightness
• Increase brightness and contrast
controls using the OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the
video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is
selected via the Input Source menu.
Poor focus Picture is fuzzy,
blurry, or ghosting
• Eliminate video extension cables.
• Reset the monitor to factory settings
(Factory Reset).
• Change the video resolution to the
correct aspect ratio.
Shaky or jittery
video
Wavy picture or
fine movement
• Reset the monitor to factory settings
(Factory Reset).
• Check environmental factors.
• Relocate the monitor and test in another
room.