Troubleshooting 11
FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing
Ma\SM\A01\EN\Source\trouble.fm
DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
Windows XP:
1
Click
Start
→
Help and Support
.
2
Ty p e
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4
In the
Hardware Troubleshooter
list, select the option that best describes
the problem, and click
Next
to follow the remaining troubleshooting steps.
Windows Vista
®
:
1
Click the Windows Vista start button
,
and click
Help and Support.
A possible graphics
card/video failure has
occurred.
• Reseat any installed graphics cards.
• If available, install a working graphics
card into your computer.
• If the problem persists, contact Dell
Support.
A possible LCD
failure has occurred.
• Reseat the LCD cable (see "Removing
the Display Assembly" on page 65).
• If the problem persists, contact Dell
Support.
A possible keyboard
failure has occurred.
• Reseat the keyboard (see "Removing
the Keyboard" on page 57).
• If available, connect an external
keyboard.
• If the problem persists, contact Dell
Support.
A possible USB
controller failure has
occurred.
• Remove any USB devices.
• If the problem persists, contact
contact Dell Support.
Light Pattern Problem Description Suggested Resolution
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