Troubleshooting 17
FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing
Ma\SM\A01\EN\Source\trouble.fm
DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY
Error Messages
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
If the error message is not listed, see the documentation for the operating
system or the program that was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS:
\ / : * ? “ < > | — Do not use these characters in filenames.
A
REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open
is missing an essential file. To remove and then reinstall the program:
Windows XP:
1
Click
Start
→
Control Panel
→
Add or Remove Programs
→
Programs and Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
4
See the program documentation for installation instructions.
Windows Vista:
Errors Displays error conditions encountered,
error codes, and the problem
description.
Help Describes the test and any requirements
for running the test.
Configuration Displays the hardware configuration for
the selected device.
The Dell Diagnostics obtains
configuration information for all
devices from System Setup, memory, and
various internal tests, and displays
the information in the device list in
the left pane of the screen.
NOTE: The device list may not display the names of all
components installed on your computer or all devices
attached to your computer.
Parameters Allows you to customize the test, if
applicable, by changing the test
settings.
Tab Function (continued)
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