40 Solving Problems
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CD drive problems
NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD.
Problems writing to a CD-RW drive
ADJUST THE WINDOWS VOLUME CONTROL — Click the speaker icon in
the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it
up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
TEST THE DRIVE WITH ANOTHER CD — Insert another CD to eliminate
the possibility that the original CD is defective.
CHECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker
Problems" on page 55.
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — Click the Start
button and click My Computer. If the CD drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
CLEAN THE DISC — See the Dell™ Dimension™ Help file for instructions
on cleaning your CDs. To access help files, see page 4.
CLOSE OTHER PROGRAMS — The CD-RW drive must receive a steady
stream of data when writing. If the stream is interrupted, an error occurs. Try
closing all programs before writing to the CD-RW.
TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD-
RW
DISC — For information on power conservation modes, see the Dell™
Dimension™ Help file or search for the keyword standby in Windows Help. To
access help files, see page 4.
G0550bk1.book Page 40 Thursday, July 10, 2003 1:55 PM
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