DeLonghi MAGNIFICA PLUS - Troubleshooting Common Machine Errors

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DISPLAYED MESSAGE MEANING REMEDY
Sorry, impossible to complete this
drink. Reduce the intensity and
try again
The grinding is too ne, so that the coee is
delivered too slowly or not at all.
Select a milder intensity (see “8.3 Customiza-
tion of the drink”)
If the water softener lter (D4) is installed,
an air bubble may have found its way into
the internal circuit, obstructing delivery
Press "OK" and deliver a little water (see sec-
tion “10. Preparing hot water”) until the ow
is regular. If the problem continues, remove
the lter (see section “15.2 Replacing or re-
moving the lter”)
Impossible to complete the drink.
Adjust the coee mill, turning the
dial to give a ner setting, 1 step
at a time (+1)
The beans are too nely ground, so that the
coee is delivered too slowly or not at all.
Press "OK" and proceed to adjust the coee
mill as appropriate (see section “6.9 Coee
mill settings”).
Impossible to complete the drink.
Reduce the amount of pre-ground
coee and try again
Too much coee has been used. Select a milder intensity (see “8.3 Customi-
zation of the drink”) or reduce the quantity
of pre-ground coee (maximum 1 measure).
Press "OK to go back to the homepage or wait
until the message disappears.
Remember to put the milk carafe
in the refrigerator
A milk-based drink has been prepared and
the milk carafe is still positioned in the
appliance
Remove the milk carafe and place it in the
refrigerator.
Descaling is required.
Ready to start?
(~ 30 min)
Indicates that the machine needs descaling. If the intention is to proceed with descaling,
press “OK” and follow the guided procedure,
otherwise press "Cancel": in this case, the
homepage (C) continues to display the cor-
responding symbol (C3) as a reminder
that descaling is required (see section “14.
Descaling”).
The water lter needs to be
replaced. Ready to start?
The water softener lter (D4) is spent. Press "OK" to replace or remove the lter,
or "Cancel" to carry out the procedure later.
Follow the instructions in section “15. Water
softener lter”.
Something is not right: have a
look at the instruction manual to
improve things
The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly,
as described in section “13. Cleaning”. If the
message is still displayed after cleaning, con-
tact De’Longhi Customer Services and/or an
approved Service Centre
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