ASDA-B2  Chapter 9 Troubleshooting 
Revision May, 2018     9-7 
AL009: Excessive deviation of Position Command 
Causes  Checking Method  Corrective Actions 
Parameter P2-35 is 
set too small 
Check the setting value of parameter 
P2-35 (The warning condition of 
excessive position deviation). 
Increase the setting value of 
P2-35 (The warning condition 
of excessive position 
deviation). 
The setting of the 
gain value is too 
small. 
Check if the setting value is 
appropriate. 
Correctly adjust the gain 
value. 
The torque limit is 
too low. 
Check the torque limit value. 
Correctly adjust the torque 
limit value. 
Excessive external 
load 
Check the external load. 
Reduce the external load or 
evaluate the motor capacity 
again. 
AL011: Encoder error 
Causes  Checking Method  Corrective Actions 
Wrong wiring of the 
encoder 
Check if the wiring follows the 
suggested wiring of the user manual. 
Correct wiring 
The encoder is loose 
Check the drive connector of CN2 
and encoder  
Install the encoder again 
Bad connection of the 
encoder 
Check if the connection between 
CN2 of the drive and the encoder of 
the servo motor is loose 
Reconnect the wiring  
The encoder is 
damaged 
Check if the motor is damaged  Change the motor 
AL012: Adjustment error 
Causes  Checking Method  Corrective Actions 
The analog input 
contact is incorrectly 
set back to zero 
Measure if the voltage of the analog 
input contact is the same as the 
ground voltage 
Correctly ground the analog 
input contact 
The detection device 
is damaged 
Reset the power supply 
If issue persists, send the 
drive back to the distributors 
or contact Delta. 
AL013: Emergency stop 
Causes  Checking Method  Corrective Actions 
Press the emergency 
stop button 
Check if the emergency stop button 
is enabled. 
Activate emergency stop