Denon HEOS AVR - Page 52

14. Cannot connect to the network by wired LAN 15. Cannot connect to the network by wireless LAN
16. USB ash drive not recognized
Are the network settings of this unit correct?
Is the wireless LAN channel for the attempted con-
nection separate from other wireless LAN chan-
nels?
Is the USB ash drive supported by this unit?
Are peripheral devices such as the router and hub
connected correctly?
Can other devices (PC, etc.) be connected in the
place where this unit is installed?
Is there a voltage of 5V in [USB connector PCB
JK502: 1pin]?
Are the router settings correct?
Are the 4 antenna cables of this unit connected?
The circuit between [JK502 USB connector] and the network module is faulty.
Connect router to this unit according to "QSG".
Connect router to this unit according to "QSG".
Set the IP address and other parameters correctly.
IP settings are xed. Make sure that the IP address
is not duplicated with another device and that the
subnet mask setting is correct.
Congure the settings so that the LAN channel of
the attempted connection is not duplicated with
any other wireless LAN channels.
This unit only supports mass storage devices that
have FAT16 or FAT32 format or are MTP compat-
ible.
Connect the peripheral devices correctly.
Change the router position, install an access point,
etc
The circuit around [IC502] is faulty.
Check the Owner’s Manual of the router and con-
gure the settings correctly.
Check that there are no connection restrictions
caused by the MAC address.
Connect the 4 antenna cables of this unit cor-
rectly.
Check whether the network module is faulty.
Check whether the network module is faulty.
YES YES
YES
YES YES
YES
YES YES
YES
YES
YES
NO NO
NO
NO NO
NO
NO NO
NO
NO
Is the LAN cable connected correctly? Is the LAN cable connected?
Is a USB hub being used?
Connect the LAN cable correctly and turn the
power back on.
Remove the LAN cable and turn the power back
on. Do not connect a LAN cable when using a
wireless LAN connection.
Do not use a USB hub.
NG NG
NG
52
Caution in
servicing
Electrical Mechanical Repair Information Updating