Denon HEOS AVR Service Manual

REPAIR INFORMATION
TROUBLE SHOOTING
1. The power cannot be turned on
2. No audio output from this unit (Streaming/mobile Audio playback)
3. No audio output (HDMI OUT (ARC))
4. No audio output (HDMI IN)
5. No audio output (OPT)
6. No audio output (COAX)
7. No audio output (LINE IN)
8. No audio output (LINE IN) *Only Analog Direct Mode
9. No audio output (AUX IN)
10. No sound from another HEOS speaker (Select LINE IN input on HEOS AVR)
11. No sound from another HEOS speaker (Select AUX IN input on HEOS AVR)
12. No sound from another HEOS speaker (Select OPT input on HEOS AVR)
13. No sound from another HEOS speaker (Select COAX input on HEOS AVR)
14. Cannot connect to the network by wired LAN
15. Cannot connect to the network by wireless LAN
16. USB ash drive not recognized
LED STATUS
1. Updating
2. Updating (Service region settings)
3. Updating (Service Release Type)
4. On startup of HEOS (when power is turned on)
5. Factory Reset
6. Software Reset (Clear user settings)
7. Critical Error
8. When connecting to network (Setup Assistant)
9. Bluetooth
10. Standby
11. Volume button and Mute button
12. Submit Diagnostics
SPECIAL MODE
1. Service region settings update procedures
2. Service Release Type settings update procedures
3. How to check the rmware version, service region settings and service release
type
45
Caution in
servicing
Electrical Mechanical Repair Information Updating

Denon HEOS AVR Specifications

General

Receiver type	Surround
Frequency range	10 - 40000 Hz
Audio output channels	5.1 channels
Power output per channel (20-20KHz@8 Ohm)	50 W
Display	-
HDCP version	2.2
Product color	Black, Silver
Audio decoders	DTS-HD Master Audio, Dolby TrueHD
Volume control	Rotary
Amplifier output power	100 W
AC input voltage	220-240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.3 W
Power consumption (typical)	110 W
HDMI in	4
Ethernet LAN (RJ-45) ports	1
Cables included	AC, HDMI, LAN (RJ-45), Optical
Audio formats supported	AAC, ALAC, DSD, FLAC, MP3, WAV, WMA
Optical drive included	No
Internet radio services supported	Deezer, Napster, Pandora, SIRIUS Internet Radio, Tidal, TuneIn
Connectivity technology	Wired & Wireless
Operating temperature (T-T)	5 - 35 °C

Weight and Dimensions

Depth	265 mm
Width	434 mm
Height	91 mm
Weight	6000 g