Troubleshooting EN
74 / 84 03/2020
Number Description Procedure
I254 Drive communication error 1- Error detected in drive communication.
2- Restart the system.
3- If the problem occurs again, contact your Desoutter
representative for support.
I259 Reset input active 1- "Reset" input is active.
2- The tightening unit will unlock when input switches
to "Inactive".
I261 Locked by IPM 1- IPM protocol has locked the system.
2- Check the connection with the IPM gateway.
3- Check the IPM configuration in the system.
I262 Open Protocol connection lost 1- Open Protocol connection has been lost.
I263 Socket tray conflict 1- For this tightening unit, do not associate more than
one socket combination to a Pset.
I264 Too many steps 1- Connect an ePOD3 to the system to enable more
steps per Pset.
I266 Message: Incoming message received with dynamic text.
I269 Pset modified No procedure.
I271 External tool Pset selected 1- Tool is locked because of "External tool Pset" selec-
tion.
I275 Invalid eCompass Pset 1- Check tool is compatible with gyroscope (eCom-
pass).
2- Else use a tool compatible with gyroscope.
3- Else edit your Pset to remove gyroscope settings.
I310 Identifier OK: 1- An identifier has been received and accepted.
2- The identifier is matching an Assembly Process start
condition.
I311 Identifier NOK: 1- An identifier has been received.
2- The identifier does not match any Assembly Process
start condition.
I312 Access expired 1- The access rights on the USB key cannot be read.
2- Unplug the key and insert it again.
3- If the issue is persistent, the access right file is prob-
ably corrupt.
4- Contact your "CVI Key" administrator.
I313 Access invalid 1- The access rights on the USB key cannot be read.
2- Unplug the key and insert it again.
3- If the issue is persistent, the access right file is prob-
ably corrupt.
4- Contact your "CVI Key" administrator.
I314 CVIKey plugged No procedure.
I315 CVIKey unplugged No procedure.
I316 Barcode lost No procedure.
I400 Default network configuration 1- Network configuration has been set to default.
I401 Network configuration error 1- Network configuration failed.
2- Check your settings.
3- If the problem occurs again, contact your Desoutter
representative for support.
I500 CVILOGIX user info Message generated by CVILOGIX program.
I503 CVILOGIX 1- Tool has been locked by CVILOGIX.
2- Check the CVILOGIX program status.
3- Check an ePOD is plugged to the system.
I700 eWallet plugged eWallet plugged
I701 eWallet unplugged 1- eWallet unplugged.
2- Try unplugging the key and insert it again.
3- If the problem occurs again, contact your Desoutter
representative for support.
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