PPC2 AF OPERATION AND MAINTENANCE MANUAL
© 1998 DH Instruments, Inc. Page 142
9.4 WARRANTY STATEMENT (FOR DELIVERIES UNDER
F33660-96-C7004)
PPC2 AFs delivered to the United States Government under contract F33660-96-C7004 are covered by a
limited, 5 year worldwide warranty. The warranty start and finish dates are marked on each unit.
The Contractor warrants that the unit is free from defects in material, workmanship, manufacturing, and
design and will perform to, or exceed, specifications, if operated and maintained properly for five (5) years
commencing 45 days after delivery. The warranty does not cover damage due to misuse, use in
unintended applications or acts of God.
Failed units shall be repaired or replaced, at the contractor's discretion, within two weeks of receipt at the
Contractor's Warranty Service Center.
A failed unit shall be returned to the contractor's warranty service center at the Government's expense and
returned to the owner at the Contractor's expense. Air freight shall be employed for shipments over 300
miles unless a faster means is available.
The Contractor reserves the right to invoice at published commercial hourly rates and replacement part prices
for time, materials and shipping costs expended diagnosing and repairing repairs not covered by warranty.
CONTRACTOR WARRANTY SERVICE CENTERS
COMPANY
ADDRESS
TELEPHONE,
FAX & EMAIL
NORMAL SUPPORT
REGION
DH Instruments, Inc.
4765 East Beautiful Lane
Phoenix AZ 85044-5318
USA
Tel 602.431.9100
Fax 602.431.9559
cal.repair@dhinstruments.com
Worldwide
Minerva I.P.&M. B.V.
Handelsweg 13
Postbus 76-1270
AB Huizen
NETHERLANDS
Tel 31/35.52.54.997
Fax 31/35.52.64.560
info@minervaipm.com
European Union
Nippon CalService, Inc.
2-9-1 Sengen, Tsukuba-Shi
Ibaraki Prefecture 305
JAPAN
Tel 0298.55.8778
Fax 0298.55.8700
n-calservice@ohtegiken.co.jp
Japan/Asia
DH Products Technical
Service Division
National Institute of Metrology
Heat Division
Pressure & Vacuum Lab
NO. 18, Bei San Huan Donglu
Beijing 100013
PR CHINA
Tel 010.64291994 ext 5
Tel 010.64218637 ext 5
Fax 010.64218703
cxcen@mx.cei.gov.cn
Peoples Republic of
China
Units not delivered under F33660-96-C7004 are covered by DHI’s standard commercial warranty.
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