Digital-Ally DVM-800 Installation Guide

Digital Ally, Inc. | Support
5-2
DVM-800 Installation Guide | 860-00185-00 Rev L
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Symptom Resolution
Optional Backup Camera not
visible on the LCD when the
vehicle is in Reverse gear
• Verify the DVM is powered ON and operational.
• Note: Backup camera operation will only occur when
vehicle ignition is on and running.
• Verify the reverse gear wiring is connected to the RJ45
sensor cable.
• Verify the Reverse Gear signal voltages to the IF Box in
the active and non-active state.
• Verify there are no breaks, pinches, or cuts in any of
the wiring or cable harnesses for the backup camera,
IF Box, reverse gear wiring, vehicle power and ignition
wiring.
• Verify the IF Box is connected to the DVM.
• Verify the camera cable connector is connected to the
back of the DVM.
• Verify the camera cable from the DVM is connected
to the connector on the hard-wired harness from the
camera.
• Verify the DVM sensor inputs are congured correctly
through the VuVault software settings menu. Refer to
the “DVM-800 Operation Guide” for additional details
for conguring the DVM.
Backup Camera is visible
when the vehicle is in Park
The default operation for the IF Box reverse gear signal is from
Low to High (0vdc to +12vdc). If the reverse gear signal that
is connected has 0VDC when in reverse, the DVM will need to
be re-congured. Refer to the “DVM-800 Operation Guide” for
additional details for conguring the DVM.
Backup Camera video is
garbled or not intelligible
• Verify backup camera, cabling, and connectors.
• Interface Box may be defective. Replace with known
good IF Box.
DVM is unresponsive
• Verify the cables and cable connections.
• Verify power input voltages to the IF Box (page 3-5)
• Press the reset button on the back of the DVM.
False Triggering of Event
Recordings
• Determine which trigger is causing the false
trigger by viewing the event recording.
• The unit can be recongured to default settings
and enable each trigger to determine which one
is causing the false trigger.
• If the Accelerometer is causing false triggering,
verify the mirror is in the normal rearview mirror
orientation.
Wireless Microphone does not
trigger the DVM to record
Verify the cable connections (page 3-6). Verify the DWM Cradle
is receiving power and the microphone is synced to the system.
Verify device conguration in the VuVault software.

Digital-Ally DVM-800 Specifications

General

Brand	Digital-Ally
Model	DVM-800
Category	Dash Cameras
Language	English