SmartSource Elite Series - Installation & Operations Guide
January 2017 8227 4907-003 Page 17 of 32
Removing items from pocket
Lift stacked documents out of the pocket as shown. Documents may be removed from the pocket at any
time.
Stopped-document conditions
If the unit stops with a document in the track (between the feeder hopper and the output pocket) first refer
to the application to determine the cause of the stoppage. Many stoppages are not the result of any
problem with the unit, but may be caused by application delays or other non-physical errors. Follow the
instructions on the application screen to decide how to handle the stopped document.
Clearing stopped documents in the track using the ‘SmartClear’ function
To remove a stopped document from the track, first use the ‘SmartClear’ function (see Basic layout of
your SmartSource Elite). This will cause the unit to drive the stopped document out of the track and into
the output pocket.
Manually removing stopped documents
If the stopped document is not ejected, then open the front and image covers (see Basic layout of your
SmartSource Elite) and remove the stopped document by pulling it in the direction of travel. Avoid pulling
the document straight up and out of the track, if possible.
Lift documents up
and out of pocket
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