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H
hurstaprilJul 27, 2025
Why is my Digital Check SmartSource Elite Scanner not recognized as a USB device?
- AAmy RomanJul 27, 2025
If the host PCB doesn't recognize the Digital Check Scanner as a USB device, consider these potential causes: * The USB cable might be damaged or not up to USB 2.0 standards. Inspect the cable and replace it if necessary. * Excessive cable length can cause issues. Keep the USB cable length to a maximum of 15 feet (5 meters), avoiding extension cables, USB hubs, and cable adapters. * The PC may have lost the USB connection. Try completely shutting down the PC (not restarting) to re-initialize the USB system. If this happens repeatedly, the host PC might have a defect.
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