Digital Check SmartSource Elite Series - User Manual

Digital Check SmartSource Elite Series

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Installation and Operations Guide

SmartSource

®

Elite Series

 Professional Elite

 Merchant Elite

 Ultraviolet Elite

January 2017 8227 4907-003

Table of Contents

Questions and Answers

H
hurstaprilJul 27, 2025
Why is my Digital Check SmartSource Elite Scanner not recognized as a USB device?
- A
  Amy RomanJul 27, 2025
  If the host PCB doesn't recognize the Digital Check Scanner as a USB device, consider these potential causes: * The USB cable might be damaged or not up to USB 2.0 standards. Inspect the cable and replace it if necessary. * Excessive cable length can cause issues. Keep the USB cable length to a maximum of 15 feet (5 meters), avoiding extension cables, USB hubs, and cable adapters. * The PC may have lost the USB connection. Try completely shutting down the PC (not restarting) to re-initialize the USB system. If this happens repeatedly, the host PC might have a defect.
R
Richard HudsonAug 11, 2025
What to do if my Digital Check SmartSource Elite Scanner will not power up?
- D
  Danny KramerAug 11, 2025
  If your Digital Check Scanner isn't powering on, and the blue LED in the function switch is off, there are a few things you can check: * Ensure the scanner is plugged into a working AC outlet and that the AC cord is securely connected to the power 'brick'. * Verify the AC outlet is functional by testing it with another device. * If the green LED on the power supply 'brick' is not lit, the power supply may be defective and needs replacement.

Digital Check SmartSource Elite Series Specifications

General

Document Feeding	Automatic Document Feeder (ADF)
Interface	USB 2.0
MICR Read	Yes
Scanning Technology	Contact Image Sensor (CIS)
Speed	Up to 155 documents per minute
Image Type	Grayscale, Black and White, Color
MICR Capability	E13B & CMC7
Barcode Recognition	Yes
Operating System Compatibility	Windows

Summary

Section 1: Setting Up the SmartSource Elite Unit

Checking Box Contents

Connecting Cables and Powering On

Section 2: Operating the SmartSource Elite

Powering On and Status Lights

Steps to power on the unit and understand the status light indications.

Preparing for Document Feeding

Inserting and Aligning Documents for Scanning

Processing Documents Through the Scanner

How the unit feeds and stacks documents, including automatic and manual start.

Clearing Stopped Documents

Methods for clearing documents that have stopped in the scanner's track.

Section 3: Cleaning the SmartSource Elite Unit

General Unit Exterior and Interior Cleaning

Cleaning the Document Transport Track

Detailed steps for cleaning the document track to prevent jams and image issues.

Cleaning the Image Camera Lenses

How to clean the delicate image camera lenses to maintain image quality.

Cleaning Document Track Sensors

Endorser Cartridge and Station Cleaning

Section 4: Troubleshooting SmartSource Elite Issues

Resolving Document Jams in the Track

Common causes and solutions for documents jamming within the scanner track.

Troubleshooting Poor Feeding and Double Feeds

Troubleshooting steps for issues like no-feeds, double-feeds, and skewed documents.

Replacing Feed Rollers and Separator Tires

Addressing Poor Document Stacking

Improving Poor Image Quality

Fixing Poor Endorsement Print Quality

Comprehensive Troubleshooting Chart

A detailed chart listing problems, causes, and corrective actions for scanner operation.

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