Digital Check SmartSource Elite Series User Manual

SmartSource Elite Series - Installation & Operations Guide
January 2017 8227 4907-003 Page 27 of 32
Poor stacking in pocket
Poor stacking of documents in the output pocket is usually caused by
 Poor document quality – documents with tears, creases, folds or dog-ears.
 Foreign objects attached to the documents – tape, staples, adhesives, etc
 Documents which are stapled or taped together
 Foreign objects in the track – staples, paper clips, rubber bands etc.
 Too many documents accumulated in the pocket
 Document limit set too short for documents being fed
Poor quality images
Poor-quality images are usually caused by
 Poor document quality – documents with tears, creases, folds or dog-ears.
 Foreign objects attached to the documents – tape, staples, adhesives, etc.
 Dirt build-up on image cameras – see Cleaning the image cameras, above
Poor quality endorsement (Professional Elite and Ultraviolet Elite only)
Poor-quality endorsement is usually caused by
 An empty endorser cartridge
 Buildup of dirt or debris on the endorser cartridge – see Cleaning the endorser cartridge, above.
 Light print or poor contrast may also be caused by print quality settings contained in your
application. If problems persist, consult with your application provider.

Digital Check SmartSource Elite Series Specifications

General

Document Feeding	Automatic Document Feeder (ADF)
Interface	USB 2.0
MICR Read	Yes
Scanning Technology	Contact Image Sensor (CIS)
Speed	Up to 155 documents per minute
Image Type	Grayscale, Black and White, Color
MICR Capability	E13B & CMC7
Barcode Recognition	Yes
Operating System Compatibility	Windows