Digittrade High Security HS128 - Page 26

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26
Problem Symptom Solution
The drive cannot be
identied
the wrong USB-cable is
used
Please use the delivered
USB-Y-cable and connect
the A- and B-plug to
your computer.
The drive is perfor-
maing very slowly
connection using USB Please ensure your HS
128 / 256 is connected
to a USB 2.0 bus
interface.
the wrong USB-cable is
used
Please use the delivered
USB-Y-cable and connect
the A- and B-plug to
your computer.
wrong connection to the
computer
Ensure the USB and
FireWire cable is con-
nected to your computer.
the HS128/256 is
plugged in an USB hub
Connect the HS 128/256
directly to your com-
puter.
other USB devices are
connected to the same
port
Disconnect any other
USB devices and see if
performance improves.