Issue Possible causes
Both the indoor unit
and outdoor unit
make noises
Low hssng sound durng operaton: Ths s normal and s caused by
refrgerant gas flowng through both ndoor and outdoor unts.
Low hssng sound when the system starts, has just stopped runnng, or
s defrostng: Ths nose s normal and s caused by the refrgerant gas
stoppng or changng drecton.
Squeakng sound: Normal expanson and contracton of plastc and
metal parts caused by temperature changes durng operaton can cause
squeakng noses.
The outdoor unit
makes noises
The unt wll make dfferent sounds based on ts current operatng
mode.
Dust is emitted from
either the indoor or
outdoor unit
The unt may accumulate dust durng extended perods of non-use,
whch wll be emtted when the unt s turned on.
Ths can be mtgated by coverng the unt durng long perods of
nactvty.
The unit emits a bad
odor
The unt may absorb odors from the envronment (such as furnture,
cookng, cgarettes, etc.) whch wll be emtted durng operatons.
The unt’s flters have become moldy and should be cleaned.
The fan of the
outdoor unit does not
operate
Durng operaton, the fan speed s controlled to optmze product
operaton.
Operation is erratic,
unpredictable, or unit
is unresponsive
Interference from cell phone towers and remote boosters may cause
the unt to malfuncton.
In ths case, try the followng:
•Dsconnect the power, then reconnect.
•Press ON/OFF button on remote control to restart operaton.
C
Note: If problem persists, contact a local dealer or your nearest customer service center.
Provide them with a detailed description of the unit malfunction as well as your model
number.
6 Troubleshooting
Splt-type room ar condtoner / User Manual