Dimplex CDS6599 - Celeste - Troubleshooting Guide (Continued); Heater and Noise Issues

12
PROBLEM CAUSE SOLUTION
Heater
Heater is not turning off Improper operation Refer to Operation Section
Defective Heater Switch Replace Heater Switch
Defective Thermostat Replace Thermostat
Heater is not turning on Improper operation Refer to Operation Section
Loose Wiring Trace wiring in unit
Defective Heater Switch Replace Heater Switch
Defective Thermostat Replace Thermostat
Defective Heater assembly Replace Heater assembly
Heater is turning off after a
couple of minutes of operation
Build up of dirt/dust in Heater Assembly Ensure that exterior intake louvers and rebox cavity are
free of dirt/dust.
Defective Heater Assembly Replace Heater Assembly
Heater emits an odor Normal Operation Normal operation is when the heater emits an odor for
a brief period after the heater is initially turned on. The
heater is burning off any dust accumulated during manu-
facturing or operation.
Defective Heater Assembly Replace Heater Assembly
Heater fan turns on but heater
lacks heat
Improper operation Refer to Operation Section
Loose wiring Trace wiring in unit
Defective Thermostat Replace Thermostat
Defective Heater Assembly Replace Heater Assembly
Heating element is glowing red Normal Operation Small glowing sections of the element are considered
normal.
Defective heater assembly If larger glowing sections are causing the heater to trip the
thermal cutout, unplug unit, discontinue use and replace
heater assembly.
Noise
Excessive noise with the heater
on
Dirty Heater Assembly Ensure that exterior intake louvers and rebox cavity are
free of dirt/dust.
Defective Heater Assembly Replace Heater Assembly
Grinding or excessive noise with
the heater off
Flicker rod hitting or rubbing against
internal components
Ensure rod is straight and mounted properly in the brack-
et, spinning freely away from other components. Replace
if necessary.
Defective Flicker Motor Replace Flicker Motor