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Dish Network Tailgater - User Manual

Dish Network Tailgater
24 pages
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Users Guide
Manufactured by
To subscribe to programming or for assistance with using the Tailgater,
visit www.mydish.com/tailgater or call 1-800-333-DISH (3474).
Refer to www.mydish.com/tailgater for additional information regarding equipment used with this product.
®

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Questions and Answers

  • M
    Michael SmithSep 6, 2025
    Why are channels missing on my Dish Network Satellite TV System?
    • P
      philip93Sep 6, 2025
      If your Dish Network Satellite TV System is missing channels, it could be due to a few reasons. The electronic program guide may not be set to “My Channels,” or you might not have the necessary orbital slots for the missing programming. Here's how to troubleshoot: * Press the GUIDE button twice and select “My Channels”. * Verify your subscription for the missing channel at dish.com/mychannels. * Perform a check switch test by pressing MENU, then 6-1-1, and selecting “Scan”. Allow a few minutes for the system to download the program guide and acquire a signal. Finally, unplug the receiver for 10 seconds, then plug it back in and wait up to 5 minutes.
  • D
    Daniel MunozAug 22, 2025
    How to fix 'Complete Signal Loss - 015' on Dish Network Satellite TV System?
    • C
      cstrongAug 22, 2025
      If you're experiencing complete signal loss (error 015) on your Dish Network Satellite TV System, several factors could be responsible. There might be obstructions blocking the Tailgater's view of the southern sky, like tree branches or heavy rain. Also, the coax cable might not be properly connected between your receiver and the Tailgater. Additionally, you might be trying to watch a local channel outside its designated spot beam area. To fix this: * Ensure there are no obstructions blocking the Tailgater's view. * Check and tighten the coax cable connections. * Reboot your receiver by unplugging it for 10 seconds, then plugging it back in (allow 5 minutes to power on). * Verify you're tuned to a nationally broadcast channel.
  • M
    Megan AdamsSep 3, 2025
    How do I fix missing over-the-air antenna channels on my Dish Network?
    • L
      Lisa EricksonSep 4, 2025
      If you're missing over-the-air antenna channels (Error 739) on your Dish Network, the reception quality and available channels depend on the Tailgater's placement, your location, and weather conditions. Ensure the wiring between your DISH receiver and the over-the-air antenna is correctly configured. Unplug the receiver's power cord for 10 seconds, then plug it back in, and allow up to 5 minutes for it to power back on. Re-scan over-the-air antenna channels by pressing MENU then 6-8 to access the local channels screen, and select "Scan Locals."
  • C
    Courtney KingSep 2, 2025
    How do I fix missing channels on my Dish Network Antenna?
    • M
      Mrs. Elizabeth HarveySep 2, 2025
      If you're missing channels on your Dish Network Antenna, the electronic program guide may not be set to "My Channels," or you may not have the orbital slots needed to view the programming. Press the GUIDE button on your remote twice to display the "Favorites List Options” menu, then select “My Channels.” Confirm that you subscribe to the missing channel by using dish.com/mychannels. Perform a check switch test by pressing MENU then 6-1-1, highlight the Check Switch Button then press SELECT, highlight "Scan" then press SELECT. Unplug the power cord of your receiver for 10 seconds, then plug it back in, and allow up to 5 minutes for it to power back on.
  • J
    Jennifer CunninghamSep 1, 2025
    How do I fix channel signal loss on my Dish Network Tailgater?
    • J
      Jacqueline CantrellSep 1, 2025
      If you're experiencing channel signal loss (error 004) with your Dish Network Antenna, it could be because the Tailgater hasn't tracked to the correct orbital slot after a channel change. Try unplugging the receiver's power cord for 10 seconds, then plug it back in, and allow up to 5 minutes for it to power back on. Also, on the Portable Antenna Setup Screen, verify the correct state is selected, highlight "Scan" and press SELECT. Allow a few minutes for the system to download the electronic program guide and acquire signal.
  • J
    John BakerAug 30, 2025
    What to do if my Dish Network Antenna has partial signal loss?
    • A
      Alejandra ClarkeAug 30, 2025
      If you're getting partial signal loss (error 002) on your Dish Network Antenna, it's likely due to obstructions such as tree branches or heavy rain blocking the Tailgater's view of the southern sky. Make sure the antenna has a clear view. You may also want to check that the coax cable between your receiver and the Tailgater is connected properly. Try unplugging the power cord of your receiver for 10 seconds and plug it back in, allowing up to 5 minutes for the receiver to power back on.
  • J
    Jamie SnyderAug 29, 2025
    How to fix complete signal loss on my Dish Network Tailgater?
    • A
      Amanda MccoyAug 29, 2025
      If you're experiencing complete signal loss (error 015) on your Dish Network Antenna, it might be due to obstructions blocking the antenna's view of the southern sky, like tree branches or heavy rain. Ensure there are no such obstructions. Also, verify that the coax cable is properly connected between your receiver and the Tailgater. Try unplugging the receiver's power cord for 10 seconds, then plug it back in; allow up to 5 minutes for it to power on.
  • S
    Samantha CooperAug 27, 2025
    How to resolve 'Channel Signal Loss - 004' on Dish Network Satellite TV System?
    • J
      Jason StarkAug 27, 2025
      If your Dish Network Satellite TV System has channel signal loss (error 004), it means the Tailgater hasn't tracked to the correct orbital slot after a channel change. To resolve this: * Unplug the receiver for 10 seconds, then plug it back in, allowing up to 5 minutes to power back on. * Go to the Mobile Antenna Setup Screen and verify the correct state is selected. * Highlight “Scan” and press SELECT. Allow a few minutes for the system to find the satellites, download the program guide, and acquire a signal.
  • P
    Patricia AlexanderAug 27, 2025
    What to do if my Dish Network Satellite TV System says 'All Satellites Not Found - 150'?
    • G
      Gina FischerAug 27, 2025
      If your Dish Network Satellite TV System displays 'All Satellites Not Found - 150', it's generally caused by obstructions blocking the Tailgater's view of the southern sky or being outside the orbital slot's footprint. Try these steps: * Ensure the Tailgater has a clear view of the southern sky. * Unplug the receiver for 10 seconds, then plug it back in, allowing up to 5 minutes to power back on.
  • D
    Danny KhanAug 25, 2025
    What causes 'Partial Signal Loss - 002' on Dish Network Satellite TV System?
    • D
      Denise HarperAug 25, 2025
      If your Dish Network Satellite TV System is showing partial signal loss (error 002), it's likely due to obstructions blocking the Tailgater's view of the southern sky, such as tree branches or severe rain. To fix this: * Ensure the Tailgater has a clear view of the southern sky. * Check that the coax cable is properly connected and hand-tightened. * Try changing channels to see if live video is available on other channels. * Unplug the receiver for 10 seconds, then plug it back in and allow up to 5 minutes for it to power back on.

Summary

Introduction

Important Safety Instructions

Tailgater Package Contents

About Satellite TV Reception

About Signal Loss

Explains potential signal strength issues due to the portable antenna size.

Obstructions Impacting Signal

Details how obstructions impact signal reception and placement tips.

Rain and Snow Fade Effects

Describes how weather can affect satellite signals and programming.

Connect Receiver to TV

Tailgater Setup

Hand-Tighten Coax Connections

Instructions on connecting coax cables, emphasizing hand-tightening.

Tailgater Operation

Security

Proper Care of Your Equipment

Troubleshooting

Complete Signal Loss

Addresses issues related to no satellite signal, possibly due to obstructions.

No Satellites Found

Explains causes for the receiver not detecting any satellites.

Partial Signal Loss

Covers scenarios of weak or intermittent satellite signal reception.

Remote Control Not Working

Provides steps to resolve issues with the receiver's remote control.

Manufacturers Limited Warranty

FCC Guidelines

Dish Network Tailgater Specifications

General IconGeneral
BrandDish Network
ModelTailgater
CategoryAntenna
LanguageEnglish

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