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14.6 Files fail to synchronize.
Solution: Video files that are too large (file sizes close to 4GB) cannot be synchronized to the mobile device. Some
mobile devices also fail to support synchronization of the 1080i60 video files.
14.7 Albums fail to synchronize.
Solution: Reset the settings of your mobile device as illustrated below. Enable the Settings ->Private->Photos->DJI
VISION. Otherwise the Albums will fail to synchronize with your mobile device.
14.8 Failure to share.
Solution: Please make sure the mobile device has access to the Internet.
14.9 Some mobile Android devices have a problem connecting to the PHANTOM 2 VISION
Wi-Fi Extender.
Solution: Some mobile Android devices do not allow for both a Wi-Fi connection and a mobile data connection at
the same time. When trying to connect to the PHANTOM 2 VISION Wi-Fi network, most devices will check whether
an Internet connection has a certain Wi-Fi setting enabled, e.g. Auto network switch or Test for Internet connection.
If no Internet connection is found because the PHANTOM 2 VISION creates a non-routable connection it will drop
the PHANTOM 2 VISION Wi-Fi network connection and scan for the next available connection. Example: For the
Samsung Note 3, carry out the following procedures to solve this issue. Tap Settings -> Wi-Fi, and then tap the
“Menu” button. Select “Advanced” then uncheck the “Auto network switch”. You might see a warning that indicates
the Internet connection is unstable but just ignore this message.
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