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These features ONLY need to be re-programmed when a NEW 1838 access controller is to be used with EXISTING OLDER 1830
telephone entry systems that have a smaller memory size (less than 3000) with or without cards and anti-pass back capability
and all units are being managed by DKS
Remote Account Manager Software with the “Share Info” feature. The new 1838 chip
specification MUST MATCH the older 1830 chip specifications or
EXISTING
programming conflicts will occur. See section 3.1.3
for more information about 1838 memory specifications.
Factory setting = Step 2 - 8 (3000), Step 4 - 2 (Using Cards WITH Anti-Pass Back)
1. Press and enter your four-digit MASTER CODE (beep).
The OPTIONAL LCD display will read: MEM SIZE? 1 THRU 8
2. Enter a single-digit for memory size (1-8), then press (beep).
1=25 2=75 3=125 4=250 5=500 6=1000 7=2000 8=3000
The OPTIONAL LCD display will read: xxxx MEM OK? 0=N 1=Y (xxxx is the memory you have chosen).
3. Press YES (beep), OR NO (beep).
Note: Selecting NO (0*) will go back to the previous step.
After YES (1*) is entered, The OPTIONAL LCD display will read: CARDS 0=N 1=Y 2=ANTI
4. Press (beep) NO Cards, OR (beep) Use Cards, OR (beep) Use Cards with Anti-Pass Back
The OPTIONAL LCD display will read: ERASE MEM? 1=Y 0=N
5. Press YES (beep), OR NO (beep).
Note: Selecting NO (0*) will go back to the first step.
After YES (1* BEEP) is entered, A long beep will be heard after memory has been erased (beeeeeep).
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5
JKL
9
WXYZ
1
SP
1
SP
1
SP
2
ABC
0
OPER
0
OPER
0
OPER
STOP!! If the 1838 is to be programmed from a PC, NO other programming is required at the 1838 itself. Refer to the
Remote Account Manager for Windows Software help screens for additional programming information. Continue with the
remaining sections in this chapter if the 1838 will be
programmed by any other method. If the factory setting
matches your need, there is no reason to reprogram that
section.
Remember that advanced features like relay hold open time
zones, security levels, and elevator control functions can ONLY
be programmed from the Remote Account Manager Software.
If any of these advanced features are being used, DO NOT
proceed with any other programming steps in this manual.
SOF
TWAR
E
INSTALL
ED
SOFTWARE
INSTALLED
PC’s only, NOT for use with MACs
SOFTWA
RE
I
NST
ALLED
CAUTION:
This programming
sequence will erase ALL
information stored on the
existing memory chip.
3.2.11 Re-Program Memory Size, with/without Cards and Anti-Pass Back
1. Press and enter your four-digit MASTER CODE (beep).
2. Enter the 10-digit phone number or ID number, then press (beep).
3. Press TOGETHER to end this programming sequence (beeeeeep).
The following programming sequence is necessary ONLY when using DoorKing IM Server OR DKS Cellular network. After
installing the Remote Account Manager Software, Version 6.3.g, there is an option to use the DoorKing IM Server Client service
type or DKS Cellular network service.
When REGISTERING the 1838 online with the IM Server client mode, a 10-digit phone number or 10 digit ID number will be
ASSIGNED for the 1838. Visit http://www.doorking.com/imserver for more information.
When REGISTERING the 1838 online with the DKS Cellular network, a 10-digit phone number or 10 digit ID number will be
ASSIGNED for the 1838. Visit https://dksdb.dksoftware.com/NewUserRegChoice.aspx for more information.
This phone number or ID number MUST be programmed into the 1838 to use the IM Server Client mode or DKS Cellular
network.
Factory setting = No number programmed in 1838
3.2.10 IM Server OR DKS Cellular Assigned Phone Number or ID Number
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9
WXYZ
5
JKL
0
OPER
Note: This programming sequence automatically turns Client mode ON (section 5.1.9).