17. TROUBLESHOOTING TIPS
Before wiring any sensors into the DC One control, it is a good idea to apply power and test the door to
ensure it will power open and closed when the TEST button is pressed.
· Use caution during this test as the sensors will not be operational
The following inputs have status LEDs to help identify problems:
Installation Manual
DC One V3
321 VZ County Road 4500 · Ben Wheeler, TX 75754 · Phone: 800.437.3667 · Fax: 800.356.8858 · DoorControlsUSA.com
12
Rev050819
Power
Control On
Door Lock
Heartbeat
Reset
Night Mode
One Way
Partial Open
Hold Open
Inner Sensor
Outer Sensor
Safety
Emergency
Open
Ratchet
Activation
Breakout
The heartbeat LED should be blinking. If not, cycle power on the control. If the heartbeat LED is still not
blinking, the control is malfunctioning and should be replaced.
If programming of the control is unsuccessful, it is easiest to restore the default values and then start
over, rather than trying to correct any faulty programming.
When power is applied, the door powers open and stays open.
· Motion or presence sensor output is being held (closed circuit). if unsure which sensor,
unplug one by one until the fault is isolated. Correct as necessary.
· Safety beam is blocked or is faulty. Correct as necessary.
· Door handing is set incorrectly. Enter program mode and change hands.
Door powers closed and then stay closed.
· Press the TEST button on the face of the DC One Control. The door should power open and
then close. If it does not open, door handing is set incorrectly. Enter program mode and
change hands.
Door will not open or close.
· As a rst step, always check the DC One digital display for error messages and proceed
accordingly.
· Breakout switch is not wired properly. If the red light is on for breakout function on I/O inter-
face, it means that the control is in a breakout condition. Check to ensure breakout polarity is
set correctly.
· On/O switch is not wired properly or it is in the o position. If the switch is in the on position,
the green LED to the left of the display will be on.
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