DoorKing 1803 - Section 4 - System Operating Instructions; General Instructions

41
1800-060 Issued 7-19
Version A
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1
TELEPHONE
ENTR
Y
S
YSTEM
M
ODEL
180
3
O
PE
R
A
T
I
N
G
I
NST
R
U
CT
I
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S
Locate
Code
N
umber
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D
irec
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P
r
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C
ode
N
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m
ber
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If
Li
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B
usy,
P
r
es
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“
#”
to
H
ang
UP
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T
r
y
A
gain.
E
nt
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on T
one
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SECTION 4 - SYSTEM OPERATING INSTRUCTIONS
Instructions on the faceplate of the unit will instruct guest on the operation of the telephone
entry system. Guests will locate a residents name and directory code in a directory associ-
ated with the telephone entry system. This may be a letter board type directory, an add-on
directory or a built-in directory like that found in the 1810 or 1808 with directory units.
When a directory code is entered on the system keypad, the telephone entry system will call
the preprogrammed telephone number stored under that directory code. If the line is busy,
the system will emit a busy signal. Pressing the hang-up key (any key or the preprogrammed
hang-up key) will hang the system up. Guest can then try again. Residents can avoid missing
calls from the telephone entry system by ordering call waiting from the local telephone
company.
The system can be programmed so that the system keypad emits DTMF tones after a
connection is made. For example, in a business application, a call from the telephone entry
system may be answered by an auto-attendant requesting that you enter a person’s extension
number. This is possible with the system provided that it has been programmed to emit
DTMF tones once the call is answered.
If management decides to utilize resident entry codes, residents should be instructed to keep their unique code secret. Telling other persons
their code or allowing other persons to use their code compromises security and defeats the purpose of the system.
The FOUR and FIVE-digit entry codes will operate either relay 1, relay 2, or they can be programmed so that certain codes will
activate only relay 1 while others will activate only relay 2. Both four and five-digit entry codes can be time zone restricted.
4.1 General Instructions
Operating Instructions
Operating Instructions
Directory
Directory
4.1.1 Guest Instructions
When communication is established, the resident has the option of opening the door(s) or
gate(s) by pressing the programmed tone open number(s) on their touch tone telephone, or they
can deny access to their guest by pressing # on their telephone. If access is granted, the resident
will hear a confirmation tone in their handset indicating that the door or gate has opened, then the
system will automatically hang up.
Residents should be instructed by management to always press the # key on their telephone if they wish to
deny a guest access. If a resident hangs up to deny access instead of pressing #, the telephone entry system
will remain on line until its programmed talk time expires or until it detects dial tone.
Some newer type telephones emit a short tone rather than a continuous tone when their keys are pressed. This may
cause the telephone entry system to not respond to the tone open number. If this happens, simply press the tone open number
twice in rapid succession to open the door or gate.
If a resident is using rotary dial telephone, they will grant access to their guest by dialing 9. To deny access to their guest,
residents with rotary phones must simply hang up.
4.1.2 Responding to a Guest Call
4.1.3 Using an Entry Code
1810
FOUR-Digit Entry Code - Press and then enter your four-digit Entry Code
FIVE-Digit Entry Code - Press and then enter your five-digit Entry Code
1803
1808