Dormakaba 1460 - 9 Error Messages and Troubleshooting; Wireless Connection Error Resolution

9 Error messages/troubleshooting
Wireless connection set-up/disconnection
Message Description Solution
Join failed There has been an error in the join mechan-
ism
Try again
Rejected by GW The join with the GW is rejected by the GW.
This may be the case when the FW version is
incompatible or the installation code is miss-
ing.
• Reconcile the FW
• Check the
installation code
No network No GW reachable or GW is not prepared for
join. At the ZigBee level, there is no answer
with an “open for join” upon a beacon re-
quest.
Check:
• Gateway power
supply
• Gateway settings
• Signal strength
to/from gateway
Communication error If the PD is unplugged or the PD wireless con-
nection is lost, a communication error and
then 'Connection disconnected' is displayed.
Try again
Connection discon-
nected
Disconnection failed Disconnection has failed in the ZigBee con-
troller
Try again
Error messages/troubleshootingUser Manual
49- 06/2021 dormakaba Programmer 1460