Appendix 7: Specifications
assumes allresponsibilityfor the properselection, installation, operation and maintenance of anyproductspurchased from DSC. Custom productsare onlywarranted to the extent that they do not function upon delivery. In such
cases, DSC can replace or credit at its option.
International Warranty
The warrantyfor internationalcustomersis the same asfor any customerwithin Canada and the United States, with the exception that DigitalSecurity Controlsshallnot be responsible forany customs fees, taxes, orVAT that may be
due.
Warranty Procedure
To obtain service under thiswarranty, please return the item(s)in question to the point of purchase. Allauthorized distributorsand dealershave a warrantyprogram. Anyone returning goodsto DigitalSecurity Controlsmust first obtain
an authorization number. DigitalSecurity Controls willnot accept any shipment whatsoeverfor which prior authorization hasnot been obtained.
Conditions to Void Warranty
Thiswarrantyappliesonlyto defectsin partsand workmanship relating to normaluse. It doesnot cover:
ll
damage incurred in shipping or handling;
l
damage caused bydisaster such asfire, flood, wind, earthquake or lightning;
l
damage due to causesbeyond the controlof DigitalSecurityControlssuch asexcessive voltage, mechanicalshockor waterdamage;
l
damage caused byunauthorized attachment, alterations, modificationsor foreign objects;
l
damage caused byperipherals(unlesssuch peripherals were supplied byDigitalSecurity Controls Ltd.);
l
defectscaused byfailure to provide a suitable installation environment forthe products;
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damage caused byuse of the productsfor purposesother than those forwhich it wasdesigned;
l
damage from improper maintenance;
l
damage arising out of any other abuse, mishandling or improperapplication of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following itemsshallnot be covered by Warranty: (i) freight cost to the repaircentre; (ii) productswhich are not identified with DSC'sproduct labeland lot number orserialnumber; (iii)
productsdisassembled orrepaired in such a manner asto adversely affect performance or prevent adequate inspection or testing to verify anywarrantyclaim. Access cards or tagsreturned for replacement underwarrantywillbe cred-
ited or replaced at DSC'soption. Productsnot covered by thiswarranty, or otherwise out of warranty due to age, misuse, or damage shallbe evaluated, and a repair estimate shallbe provided. No repair workwillbe performed untila
valid purchase orderis received from the Customerand a Return Merchandise Authorization number(RMA) isissued by DSC'sCustomer Service.
DigitalSecurityControls Ltd.’s liabilityfor failure to repair the productunder thiswarrantyaftera reasonable number of attempts willbe limited to a replacement of the product, asthe exclusive remedy for breach of warranty. Under no cir-
cumstancesshallDigitalSecurityControlsbe liable for any special, incidental, orconsequentialdamages based upon breach of warranty, breach of contract, negligence, strict liability, or anyother legal theory. Such damages include,
but are not limited to, lossof profits, lossof the product orany associated equipment, cost of capital, cost of substitute or replacement equipment, facilitiesor services, down time, purchaser’stime, the claims of third parties, including cus-
tomers, and injuryto property. The laws of some jurisdictions limit or do not allow the disclaimer of consequentialdamages. If the laws of such a jurisdiction applyto any claim by or against DSC, the limitationsand disclaimerscontained
here shallbe to the greatest extent permitted by law. Some states do not allow the exclusion or limitation of incidental orconsequentialdamages, so that the above may not applyto you.
Disclaimer of Warranties
Thiswarrantycontainsthe entire warranty and shallbe in lieu of any and allother warranties, whether expressed or implied (including allimplied warrantiesof merchantabilityor fitnessfor a particular purpose)and of allotherobligations
or liabilities on the part of DigitalSecurityControls. DigitalSecurity Controls neither assumesresponsibilityfor, nor authorizes anyother person purporting to act on itsbehalf to modifyor to change thiswarranty, norto assume forit any
other warranty or liabilityconcerning this product. This disclaimer of warrantiesand limited warrantyare governed by the laws of the province of Ontario, Canada.
WARNING: DigitalSecurity Controls recommendsthat the entire system be completelytested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminaltampering or electricaldisruption, it ispossible
for thisproduct to failto perform as expected.
Out of Warranty Repairs
DigitalSecurityControls willat its option repairor replace out-of-warrantyproductswhich are returned to its factoryaccording to the following conditions. Anyone returning goodsto DigitalSecurityControlsmust first obtain an author-
ization number. DigitalSecurityControlswillnot accept anyshipment whatsoever for which priorauthorization has not been obtained.
Productswhich DigitalSecurityControlsdeterminesto be repairable willbe repaired and returned. Aset fee which DigitalSecurity Controls haspredetermined and which maybe revised from time to time, willbe charged foreach unit
repaired.
Productswhich DigitalSecurityControlsdeterminesnot to be repairable willbe replaced by the nearest equivalent productavailable at that time. The current market price of the replacement product willbe charged for each replace-
ment unit.
WARNING - READ CAREFULLY
Note to Installers
Thiswarning containsvitalinformation. As the onlyindividualin contact with system users, it is yourresponsibility to bring each item in thiswarning to the attention of the usersof thissystem.
System Failures
Thissystem hasbeen carefullydesigned to be aseffective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it may not provide protection. Anyalarm system of anytype maybe
compromised deliberately or mayfailto operate asexpected for a varietyof reasons. Some but not allof these reasonsmaybe:
Inadequate Installation
Asecurity system must be installed properlyin orderto provide adequate protection. Everyinstallation should be evaluated by a securityprofessionalto ensure that allaccesspoints and areas are covered. Locksand latcheson windows
and doorsmust be secure and operate as intended. Windows, doors, walls, ceilings and other building materials must be of sufficient strength and construction to provide the levelof protection expected. Areevaluation must be done
during and after anyconstruction activity. An evaluation by the fire and/or police department is highly recommended if this service is available.
Criminal Knowledge
Thissystem containssecurity featureswhich were known to be effective at the time of manufacture. It ispossible for personswith criminalintent to develop techniqueswhich reduce the effectivenessof these features. It is important
that a securitysystem be reviewed periodicallyto ensure that itsfeaturesremain effective and that it be updated orreplaced if it is found that it does not provide the protection expected.
Access by Intruders
Intrudersmayenter through an unprotected access point, circumvent a sensing device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper oper-
ation of the system.
Power Failure
Controlunits, intrusion detectors, smoke detectorsand manyother security devices require an adequate powersupplyforproper operation. If a device operates from batteries, it ispossible for the batteriesto fail. Even if the batteries
have not failed, they must be charged, in good condition and installed correctly. If a device operatesonly byAC power, anyinterruption, however brief, willrender that device inoperative while it does not have power. Power interruptions
of any length are often accompanied by voltage fluctuations which maydamage electronicequipment such as a securitysystem. After a powerinterruption hasoccurred, immediatelyconduct a complete system test to ensure that the
system operatesas intended.
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