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7.2 Troubleshooting | 17
7. Maintenance and Troubleshooting
7.1 Cleaning your Bronco
Periodic cleaning of the print head, cutter blade, and platen roller will prolong your
Bronco’s life, and allow clear print quality on every label. This cleaning process is simple
and can be performed by any user. You will need cleaning swabs provided by Graphic
Products, or a soft cloth and isopropyl alcohol, to clean the system properly.
We recommend that you clean the Bronco when you change supplies, as this may be
the most convenient time. Cleaning will take less than five minutes.
1. Before cleaning your Bronco, turn it off using the power switch in the back of the
printer, near the black power cord.
2. Open Bronco’s lid and raise the print head carriage, as you would if you were
loading supplies.
3. Temporarily remove the ribbon take-up core and any loose ribbon from the print
head carriage, so that the metal print head on the underside of the carriage is
exposed.
4. Using the cleaning swab or soft cloth and isopropyl alcohol, gently wipe the entire
print head clean.
5. Temporarily roll back any label stock so that the rubber roller is exposed. Wipe the
exposed part of the roller.
6. Wipe the cutter blades by carefully inserting the cleaning swab from the front of the
cutter module and wiping from side to side.
7. Allow all parts to dry for a minute or so. Then, reload your supplies, close your
Bronco again, and return to printing.
7.2 Troubleshooting
7.2.1 RECALIBRATING BRONCO’S SENSORS
If you are using die-cut or partially-printed label stock, and Bronco is not printing or
cutting the labels in the right place, the printer’s internal sensors may need to be
recalibrated.
1. First, make sure that the printing preferences have been set correctly. Save any
open work and close your label design program. Then, use the Devices and Printers
window to set the driver settings appropriately for your label stock. (See section
“Choosing Driver Settings”.)
2. Then, turn off your Bronco using the switch at the back of the printer.
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