20 | 8. Warranty and Certications
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8. Warranty and Certications
8.1 5-Year DuraLabel Printer Warranty
Graphic Products’ DuraLabel printers are warrantied to be free from defects in materials
and workmanship for a period of five (5) years from the date of purchase. Within this
period, Graphic Products, Inc. will, at its sole option, repair or replace any components
which fail in normal use. Such repairs or replacement will be made at no charge to
the purchaser for parts or labor, provided that the purchaser shall be responsible for
any transportation cost. This warranty does not cover loss, damages from accident, or
equipment or parts which have been misused, altered, neglected, carelessly handled,
used for purpose other than those for which the printer was manufactured, or damages
resulting from unauthorized service.
8.1.1 REPAIRS
Repairs are warrantied for 90 days. If the original warranty is still in effect, repaired
units will remain under their original warranty or for 90 days from the date of service,
whichever is longer.
8.1.2 WARRANTY DETAILS
The warranties and remedies contained herein are exclusive and in lieu of all other
warranties whether express, implied, or statutory, including any liability arising under any
warranty of merchantability or fitness for a particular purpose, statutory or otherwise.
This warranty gives the purchaser specific legal rights, which may vary from state to
state.
In no event shall Graphic Products be liable for any incidental, special, indirect, or
consequential damages, whether resulting from the use, misuse, or inability to use
the product for any reason including defect. Some states do not allow the exclusion of
incidental or consequential damages, so the above limitation may not apply in all areas.
Graphic Products retains the exclusive right within all warranty periods to repair, replace,
or offer a full refund of the purchase price at its sole discretion. Such remedy shall be
the purchaser’s sole and exclusive remedy for any breach of warranty.
General maintenance and cleaning of the DuraLabel printer is the purchaser’s
responsibility and is not covered by the warranty. Expendable items or parts such as
label supply and ribbon are not covered by this warranty.
NOTE: Specic preparation may be required before shipping. Please contact your
Graphic Products representative to ensure correct return procedure: please call
800.788.5572 for details. Graphic Products, Inc. shall not be responsible for any loss
or damages incurred during shipping.
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