DURAVIT Sensowash D-Code User Manual

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9. Troubleshooting support
Is there a fault? As soon this question arises, please read this chapter carefully and
try out the potential solutions described in the following. If your unit still does not
work properly, please contact your local customer service.
Problem Potential cause Solution see
sec.
Product is not
working.
Mains plug not
plugged in.
> Plug the mains plug into an
electrical socket.
Power failure
> Check whether a power failure
has occurred and correct it.
No water comes
out of the spray
wand.
Water valve closed. > Open the water valve.
Spray wand clogged /
fouled.
> Using a small brush, clean the
spray wand.
Kinked or pinched
hose.
> Check the hose.
Water pressure
too weak.
Spray wand clogged /
fouled.
> Using a small brush, clean the
spray wand.
Fine filter fouled.
> Remove, clean and re-insert
the fine filter.
9.1

DURAVIT Sensowash D-Code Specifications

General

Brand	DURAVIT
Model	Sensowash D-Code
Category	Plumbing Product
Language	English