46 2170100001L29 2109V005
Troubleshooting
EN
Problem Probable cause Solution
X-ray image split
vertically into two
halves
Dirt in the laser slit (e.g. hair, dust i Clean the laser slit.
X-ray image with
small bright spots
or clouding
Micro scratches on the image plate i Replace the image plate.
Lamination of the
image plate detach-
es at the edge
Wrong retainer system used i Only use original image plate and film re-
tainer systems.
Image plate handled incorrectly i Use the image plate correctly.
i Comply with the operating instructions of
the image plate and film retainer systems.
Imaging software
displays two ac-
quisition images
as one image
Two image plates were fed into the
unit simultaneously. The status of
the feeding indicator bar display
was not regarded.
Only one Image plate can be fed into the
unit when the feeding indicator bar display is
green. (See section 11.3 and 11.4)
14.2 Software error
Problem Probable cause Solution
Too much ambient
light
Unit is exposed to too much light i Darken the room.
i Turn the unit so that no light can directly
enter into the entry slot.
Over temperature Laser or erasure unit too hot i Switch the unit off and allow it to cool.
Erasure unit fault LED defective i Contact technician.
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