2170100001L29 2109V005 49
Troubleshooting
EN
14.4 Error messages on the touch screen.
Problem Probable cause Solution
Error code 1008 Connection interrupted i Update the firmware.
Error code
1010
Temperature of unit too high i Allow the unit to cool down.
i Contact technician.
Error code
1022
Subassembly not initialised i Fault in software, update the software
if required.
i Contact technician.
Error code
1024
Internal data communication
fault
i Switch the unit off and back on again.
i Update the firmware.
i Darken the room.
i Turn the unit so that no light can fall
directly into the insertion slot.
Error code
1026
Incorrect acquisition mode i Select a different acquisition mode
i Inform a service technician.
i Update the firmware.
i Reset the scanning modes to the fac-
tory settings via the unit interface or
the Imaging Software.
Error code
1100
Permitted time for scan pro-
cess exceeded
i Contact technician.
i Check the belt drive.
i Check for blockage, remove image
plate from unit.
Error code
1104
Erasure unit fault i Contact technician.
i Replace the erasure unit.
Error code
1153
Unit fault i Switch the unit off and on again.
i Update firmware.
Error code
1154
Internal data communication
fault
i Switch the unit off and on again.
i Update firmware.
Error code 1160 Final pentaprism assembly rota-
tion speed not reached
i Contact technician.
i Update firmware.
i Replace the pentaprism assembly if the
problem occurs regularly.
Error code 1170 SOL sensor timeout. Fault on the
laser, SOL sensor or pentaprism
assembly
i Contact technician.
i Update firmware.
Error code 1172 SOL sensor timeout. Fault on the
laser, SOL sensor or pentaprism
assembly
i Inform a service technician.
i Update the firmware.
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