Eaton E Series - Connect Device via USB

Description Information Corrective Action
• Disconnect the wiring from the output and measure•
the output voltage. Set the state of the output by
using the test functions Force / Disarm (see Technical
Manual).
• See also the entry “Relay outputs do not react”.•
• If all these checks do not yield any results, send the•
device back to the manufacturer.
Failure of a binary input. The physical status does not match the reported
state, as it is being shown via HMI or PowerPort-
E.
Check the following issues:
• Is the con󰊟gured voltage level set correctly?•
• Is the voltage level of the digital input (i. e. the signal•
level) correct?
• Is the inverting parameter set?•
• Check the wiring.•
• If all these checks do not yield any results, send the•
device back to the manufacturer.
Wrong setting of the system time after an outage of
the supply voltage.
The internal battery for powering the clock
during an outage of the supply voltage is empty
or defect.
The device is working properly with an empty clock
battery. The system time can be synchronized externally.
Nevertheless you might want to have the battery
replaced. Please contact the service-team.
Failure of a key. Send the device back to the manufacturer.
14 www.eaton.com E-Series Family Troubleshooting Guide
4 Problems with the Device
4.1 Hardware