Eaton E Series Troubleshooting Guide

2.1 Self-Supervision – Error Messages
Description Information Corrective Action
SE 1 Abort The self-supervision has initiated a restart of the
device to restore its proper functionality.
Get in contact with our service-team. We recommend to
have the information listed in ╚═▷ “1 In Case You Need
to Contact Our Service-Team” ready. In case of an error
SE 1, in particular the displayed “Value” is needed for
further analysis.
Depending on the type of problem, you will either be
told how to 󰊟x the problem, or – if further device-internal
data is needed – you will be supplied with a tool for error
analysis.
SE 2…4 Problem w. resources Critical level of internal resources. It is not
possible for the user to take any actions.
Get in contact with our service-team.
You will be supplied with a tool for error analysis.
SE 5…10 – reserved for future use – —
SE 11 FRAM defective Hardware: FRAM defect. The device will be set
out-of-service on next reboot, and it will have to
be sent for repair.
Send the device for repair.
SE 12 Battery low The battery for bu󰅯ering the real time clock is
low.
The battery can be exchanged by the manufacturer.
There's no impact on the functionality of the device if the
battery breaks down, except for the bu󰊞ering of the clock
while the unit is in de-energized condition.
SE 13…14 – reserved for future use – —
SE 15 Problem w. resources Critical level of internal resources. It is not
possible for the user to take any actions.
Get in contact with our service-team.
You will be supplied with a tool for error analysis.
SE 16…33 – reserved for future use – —
SE 34 (= S 34) – only until Firmware-Release 3.4 – As of Firmware-Release 3.8, this has been moved to SW 9.
SE 35…36 – reserved for future use – —
SE 37 Inval TLS cert. The certi󰅰cate for the encrypted communication
is invalid.
Get in contact with our service-team.
SE 38 ADC Error 1 The Self-Supervision (routine-check No. 1)
has detected an error with determining the
measuring values.
Get in contact with our service-team.
6 www.eaton.com E-Series Family Troubleshooting Guide
2 Self-Supervision Messages
2.1 Self-Supervision – Error Messages

Eaton E Series Specifications

General

Series	E Series
Operate Time	15 ms
Contact Arrangement	DPDT
Electrical Life	100, 000 operations
Vibration Resistance	10-55 Hz, 1.5 mm
Mechanical Life	10, 000, 000 operations