Edge Products CS - TROUBLE SHOOTING;TIPS

A P P E N D I X
INTRODUCTION PARTS DESCRIPTION INSTALLATION OPERATING INSTRUCTIONS INTERNET UPDATES APPENDIX
63
U S E R G U I D E
Trouble Shooting/Tips
Tip: Programming your vehicle may expose existing defects in your vehicle’s PCM
that could disable your vehicle. It is advised that you do not program your vehicle
in remote locations in case of failure.
Tip: Keep in mind that the CTS/CS is a high performance product and that not all
vehicles deliver the exact same power output when programmed with the CTS/CS.
It is recommended that you select a program that will best t your needs. Whether
towing, or traveling long distances at high speeds, choose your power level wisely
and keep in mind the condition and tolerances of your vehicle when selecting a
suitable power level.
Tip: Vehicle manufacturers do not recommend vehicle programming in extreme
temperature. Please see the service manual of your vehicle to ensure that pro-
gramming is being done in accordance to the original equipment manufacturers
specications.
Tip: If problems persist, contact Edge Technical Support. Please have the product
Serial Number and Vehicle Information prior to callingTechnical Support. This will
help ensure quick and accurate support.
TROUBLE SHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SOLUTION
Screen beeps for two seconds (long
beep)
The unit is too hot from being in the
direct sunlight
Once the device cools down the
screen will turn itself on
No display when the key is in “on”
position
The unit will not wake up with the
key in the “on” position until the
screen is touched or any button is
pressed
Touch the screen or start the vehicle,
if this does not turn the screen on
then you will need to call technical
support
Vehicle does not start after
programming
The calibration may have not written
correctly
Select “Return to stock” from the
programming menu and try to start
the vehicle again. If the problem
continues contact technical support
Fusion drivers will not install
correctly
The drivers were not successfully
installed by the automatic installer
Manually install the drivers, Edge
technical support can provide you
with instruction on how to do this
Camera picture is frozen Bad connections Cycle the key off and on.
Error 16 when programming There was a communication error Try to program the level again
Screen beeps quickly Possible device malfunction Update the device using the fusion
software
Edge EGTs are not displaying Connector on the back of the device
is not fully seated
Make sure the cable connection is not
upside down, and push the cable until
it is fully seated