Eighteeth CuringPen - Troubleshooting

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10.Troubleshooting
When trouble is found, check the following points before contacting your
distributor. If none of these are applicable or the trouble is not remedied even
after action has been taken, the product may have failed. Contact your
distributor.
Problem
Cause
Solution
Ref
.
ch
ap
The power is not
turned on.
The battery is run
down.
Charge the battery.
7.1
The time to press
the main switch is
too short.
Press the main switch
more than 0.5
seconds.
5.1
The Power LED
does not light up
when charging.
Use a wrong
adapter.
Use the original
adapter.
/
There is no
electricity in the
outlet.
Check the connection.
/
The adapter is not
connected.
Check the connection.
/
the handpiece
does not display
the charging
interface while
charging
Put the handpiece
into the charge
base in the wrong
direction.
Check the direction.
4.4
The charge base
broken.
Using adapter connect
to handpiece directly,
and contact your
distributor.
/
Charge pin of
charge base
unable to rebound.
Remove debris which
between move part
and base of the charge
pin.
/
No output
Handpiece broken
Contact your
distributor
/
No sound
Beep volume set to
off
Set beep volume to
low, mid or high.
/
Handpiece broken
Contact your
distributor
Insufficient light
intensity
There are resin or
other contaminants
on the surface of
the lamp lens
Cleaning the lamp
head residue