30
Chapter 5 Troubleshooting
5-6. Other Problems
Problem Possible cause and remedy
1. The Setting menu does not appear. • Check whether the operation lock function is active (see “4-8.
Locking Operation Buttons” (page 24)).
2. The “Smoothing” on the Setting
menu “Screen” cannot be selected.
• You cannot choose “smoothing” when the screen is displayed in
the following resolutions or settings.
- The resolution is 1920 × 1080
- Screen Size is “Normal”
3. The auto adjustment function does
not work.
• This function does not work during digital signal input.
• This function works correctly when an image is displayed over
the entire displayable area of the Windows screen, etc. It does
not work properly when an image is displayed only on a part of
the screen (command prompt window, for example) or when a
black background (wallpaper, etc.) is in use.
• This function does not work correctly with some graphics
boards.
4. No audio output. • Check whether the stereo mini jack cable is connected properly.
• Check whether volume is set to 0.
• Check the setting of the PC and the audio playback software.
• During DisplayPort signal input, check the "Source" setting (see
“Source” (page 21)).
5. USB devices connected to the
monitor does not work.
• Check whether the USB cable is connected correctly.
• Change the USB port to another one. If the PC or peripheral
devices works correctly by changing the USB port, consult your
local EIZO representative (see the manual of the PC for details).
• Reboot the PC.
• If the peripheral devices work correctly when they are directly
connected to the PC, consult your local EIZO representative.
• Check whether the PC and OS are USB compliant.(For
USB compliance of the respective devices, consult their
manufacturers.)
• Check the PC’s BIOS setting for USB when using Windows.
(Refer to the manual of the PC for details.)
To Next Page
Loading...
Need help?
General