Elmo OX-1 - User Manual

Questions and Answers

B
Brandon ParrishJul 28, 2025
What to do if my Elmo OX-1 shows no image?
- M
  Michelle MedinaJul 28, 2025
  If your Elmo Document Camera isn't displaying an image, several factors could be at play. First, ensure the USB2.0 cable is properly connected at both ends. If that doesn't work, try waiting a few seconds after turning the power OFF before turning it back ON. Also, verify that the output setting matches the cable connected to the product. Finally, the viewer software might not be running correctly; try restarting it and attempting the connection again.
W
williamsummersAug 1, 2025
How to fix blurry image on Elmo Document Camera?
- J
  johnmitchellAug 1, 2025
  If the image on your Elmo Document Camera is out of focus, the document might be too close to the lens; try moving it slightly away. Alternatively, you can press the AF button to adjust the focus.
S
Samantha AustinAug 6, 2025
Why is the image too dark on my Elmo OX-1 Document Camera, and how can I fix it?
- E
  Elizabeth RamirezAug 6, 2025
  If the image from your Elmo Document Camera is too dark, it might be due to insufficient lighting. Press the LED lighting button to turn on the LED lighting. Note that the LED lighting button is enabled only when the viewer software is running.
K
Karen WheelerAug 12, 2025
How to resolve striped image on Elmo OX-1?
- M
  Martha WhitneyAug 12, 2025
  Striped images on your Elmo Document Camera can result from interference fringes between printed dots and TV scanning lines or CMOS pixels. Changing the shooting range may help. Also, adjusting the brightness may improve the problem if the shooting environment is too dark. Note, if you shoot the live image on the monitor, the image may be distorted.
L
lawrencewhiteAug 16, 2025
What to do if Elmo Document Camera displays unexpected images?
- O
  oloveAug 17, 2025
  If your Elmo Document Camera is displaying images other than the camera image, the software, OS, or connection status may be the cause. Try reconnecting the product or restarting the software.
R
Rebecca DaughertyAug 21, 2025
What to do if the image on my Elmo OX-1 doesn't move?
- S
  Stephanie RogersAug 21, 2025
  If the image on your Elmo Document Camera isn't moving, disconnect the USB2.0 cable and turn off the product. Then, reconnect the USB2.0 cable and turn the product back on.

Summary

IMPORTANT SAFEGUARDS

USAGE PRECAUTIONS

HANDLING PRECAUTIONS

Setting up

When setting up the product, hold the body around the operating panel.

BASIC OPERATIONS

OPERATING BUTTONS

Details the functions of the AF button and LED lighting button.

PREPARATION AND CONNECTION

SETTING UP

CONNECTING TO A COMPUTER

Instructions on connecting the product to a computer via USB for image transfer.

USING IMAGE MATE +C

Details on using the web-based software for image capture and control.

USING THE PRODUCT

ADJUSTING THE FOCUS

TROUBLE SHOOTING

SYMPTOMS AND CONFIRMATION

Lists common symptoms and their possible causes or remedies.

Elmo OX-1 Specifications

General

Sensor type	CMOS
Image freeze	Yes
Maximum frame rate	30 fps
Optical sensor size	1/3.2 \
Effective sensor resolution	8 MP
Supported graphics resolutions	3264 x 2448
Interface	USB 2.0
USB connector type	USB Type-B
USB 2.0 ports quantity	1
Digital zoom	8 x
Maximum aperture number	2.2
Product color	White
Quantity per pack	1 pc(s)
Operating voltage	5 V
Power supply type	USB
Power consumption (typical)	1.25 W