Elmo MX-P2 - User Manual

Other manuals for Elmo MX-P2

Quick Start Guide3 pages

Questions and Answers

M
Melinda WilsonAug 17, 2025
How to troubleshoot no image displayed on Elmo MX-P2 Document Camera?
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  Lisa RiceAug 17, 2025
  If no image is displayed on your Elmo Document Camera, there could be several reasons. Make sure the cable is correctly connected, the DC power cord is connected to the unit's power supply socket, and the AC adapter is plugged into the outlet. Check that the monitor is turned on and set to the correct input source. Also, ensure the USB cable is connected properly. If using viewer software, restart it and select the correct product in the settings. If the zoom is set to TELE, adjust it. If you just turned the power off and on, wait a few seconds before turning it back on. Finally, confirm that the output setting matches the connected cable.
J
James VargasAug 19, 2025
What to do if Elmo MX-P2 image is out of focus?
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  Wendy StewartAug 20, 2025
  If your Elmo Document Camera image is out of focus, the object might be too close to the lens. Try moving the document slightly away from the lens. Alternatively, you can press the One-push AF button on the operating panel.
R
Russell HallAug 22, 2025
Why is the image too dark on my Elmo MX-P2?
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  Robert WilsonAug 22, 2025
  If the image from your Elmo Document Camera is too dark, it could be due to insufficient lighting. Press the button on the operating panel to adjust the brightness. You can also press the button to turn on the LED lighting.
R
Randy JenkinsAug 26, 2025
What to do if Elmo MX-P2 Document Camera image does not move?
- A
  alvarezmeganAug 26, 2025
  If the image on your Elmo Document Camera does not move, it might be paused. Check if the camera image is paused by pressing the button on the operating panel and press the button again to restart the image. If you are using viewer software, check the software and release the freeze. As a last resort, try reconnecting all the cables.
D
David LoganAug 28, 2025
Why does Elmo MX-P2 Document Camera UVC video stream sometimes freeze?
- J
  James HaleAug 28, 2025
  If the UVC video stream from your Elmo Document Camera sometimes freezes, it might be because the displayed image pauses briefly when the object moves quickly. Adjusting the brightness manually may improve this issue.
B
Bonnie BrownAug 31, 2025
What to do if software error message appears and the UVC image is not displayed on Elmo Document Camera?
- D
  Drew MyersAug 31, 2025
  If a software error message appears and the UVC image is not displayed on your Elmo Document Camera, the software may determine this to be an error if it is taking too much time for the preparation of the image output. Restart the product, reconnect it to the computer, and then start the software.
T
Tonya GillSep 2, 2025
Why does Elmo Document Camera output image resolution change automatically?
- K
  Kaylee LopezSep 2, 2025
  If the output image resolution of your Elmo Document Camera changes automatically, it is likely because when the HDMI monitor is connected to the product, the output image resolution is automatically changed based on information from the connected monitor.
S
Sarah JonesSep 5, 2025
How to fix striped image on Elmo MX-P2 Document Camera?
- J
  James PetersonSep 5, 2025
  If the image from your Elmo Document Camera is striped, it may be due to interference fringes between dots of printed matter and TV scanning lines or CMOS pixels. Changing the shooting range may help. If vertical stripes appear on an LCD projector image, manually adjusting the dot clock at the projector side may help.
S
Sean CooperSep 8, 2025
How to resolve distortion of the UVC image on Elmo MX-P2?
- E
  Erin Reese DVMSep 8, 2025
  To resolve distortion of the UVC image on your Elmo Document Camera, try using a high-spec computer. Reducing the resolution or frame rate may also improve the image.
G
Gary FoxSep 12, 2025
Why does Elmo Document Camera UVC image contain other images?
- J
  Joshua McculloughSep 12, 2025
  If the displayed UVC image on your Elmo Document Camera contains images other than the camera image, the software and OS you are using or the connection status may be causing images other than the camera image to breakthrough while displaying the camera image. Reconnect the device or restart the software.

Summary

Important Safeguards

Usage Precautions

Handling Precautions

Installation

Guidance on how to place the product on a stable surface without instability.

Setting Up

Instructions for setting up the product, including handling the operating panel.

Carrying the Product

Precautions for carrying the product by folding the arm to avoid damage.

Stage Placement and Magnet Safety

Information about the product's magnet and secure installation to prevent falls.

Preparation

Package Contents

Lists the items included with the product; contact dealer if any are missing.

Basic Operations

Identifying Parts

Overview of the product's components and their names.

Operating Panel Functions

Detailed explanation of buttons and functions on the product's operating panel.

Status LED Indicators

Explanation of the status LED colors and their meanings for connection and power.

Cable Connections

Guide on connecting various cables for power, data, and video output.

Setting Switches and Resolution

Configuration of output modes, resolution, and frame rates via switches.

Image Output Size and Anti-Theft

Adjusting image size, aspect ratio, and securing the product with an anti-theft lock.

Preparation and Connection

Setting Up The Product

Step-by-step instructions for setting up the product's physical components.

Moving Product Parts

Guidance on how to move and adjust the product's various articulated parts.

Connecting to Displays

Instructions for connecting the product to projectors or monitors via HDMI/RGB.

Connecting to Computers

Guide for connecting the product to a computer via USB for image transfer.

Connecting to Displays and Computers Simultaneously

Instructions for simultaneous connection to both displays and computers.

Using the Product

Image Adjustment Functions

Operations for adjusting image size, brightness, focus, and pausing/rotating.

LED Lighting Control

Instructions for turning the LED lighting on/off and safety precautions.

Standby Status Mode

How to set the camera to standby status using the DC power cord.

Viewer Software and Installation

Viewer Software Options

Overview of available viewer software: Image Mate +C, Image Mate 4, and EIT.

Software Installation Guide

Instructions and cautions for installing viewer software on your computer.

Troubleshooting Guide

Symptom Confirmation and Remedies

Common symptoms, possible causes, and recommended solutions for product issues.

UVC Video Stream Issues

Troubleshooting for common problems related to UVC video stream output.

LED Lighting and Long-Term Use

Information on LED brightness dimming and product performance deterioration over time.

Product Specifications

Main Camera Specifications

Technical details of the camera, including power, dimensions, lens, and resolution.

Functional Specifications

Features like brightness, image rotation, LED lighting, AF, zoom, and image pause.

Illumination Device Specs

Specifications for the product's LED lighting component.

Other Functions and Environment

Details on USB compatibility, transfer speed, operating temperature, and humidity.

Trademarks and Licenses

Elmo MX-P2 Specifications

General

Operating voltage	5 V
Power supply type	DC
Interface	-
USB connector type	Micro-USB B
Auto focus	Yes
Digital zoom	16 x
Shooting area (WxD)	373.38 x 281.94 mm
Maximum aperture number	2
Maximum frame rate	60 fps
Optical sensor size	- \
Supported graphics resolutions	1920 x 1080 (HD 1080), 3840 x 2160
Product color	White