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• Depending on the computer’s USB environment or the peripheral equipment, image
transfer may be disrupted.
• We do not guarantee the operation of all types of devices with the product.
• When using the USB3.0 cable, the audio performance may become unstable. In that case,
use the USB2.0 cable.
◆INSTALLING THE SOFTWARE
You need to install the software to your computer to use “Image Mate 4” or “EIT (ELMO
Interactive Toolbox)”.
Access the respective website described above.
※If the software is already installed in your computer, update the version of the existing
software.
Caution
・Do not connect/disconnect the USB cable while operating the product . It may cause
malfunction.
・We recommend using the supplied USB cable.
・It may take some time to display the image after the resolution is changed via UVC (with the USB
cable). Do not turn off the power of the product or disconnect the USB cable before the image is
displayed.
・The displayed image may pause for a brief second when the object moves quickly. This is not a
malfunction.
・The displayed image may be distorted depending on the object being displayed.
The image distortion may be improved by the following measures:
-Reduce the resolution
-Reduce the frame rate
-Changing image format to MJPEG
-Reducing sharpness or brightness in the camera setting
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