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Blood Glucose Monitoring System
Control Solution Trouble Shooting
If your control solution testing is out of range (too high or too low), it may be caused by the
following:
Possible Causes What you can do …
• Wrong brand of control
solution being used
• Make sure you are using Embrace
®
WAVE Glucose
Control Solution Low (L1) and High (L2).
• Control solution not at right
storage temperature
• Make sure the testing environment is between
41˚F~113˚F.
• Expired or contaminated
control solution or damaged
test strip
• Check the expiration and opened date on both the
control solution and test strips. Repeat testing using a
new test strip. If the result is still out of range, use a
new bottle of control solution and retest.
• Meter malfunction • If problem persists, please call us at 1-877-979-5454
Monday through Friday from 9am to 5pm EST for
questions and inquiries.
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