10 100-214-251 REV. 05
_______________________________________________________________________
_______________________________________________________________________
6. What is your application? (Type of weld, plastic material, etc.)
_______________________________________________________________________
7. Name and phone number of the person most familiar with the problem:
_______________________________________________________________________
_______________________________________________________________________
8. Contact the Branson office prior to shipping the equipment.
9. For equipment not covered by warranty, to avoid delay, include a Purchase Order.
Send a copy of this page with the equipment being returned for repair.
1.5.3 Departments to Contact
Call your local Branson Representative, or contact the Branson facility by calling, and
asking for the appropriate department, as indicated in Table 1.2 Branson Contact below.
My Local Branson Representative's name is:
_______________________________________________________________________
I can reach this representative at:
_______________________________________________________________________
Table 1.2 Branson Contact
What you need help with or information
about
Whom to Call
At this
Extension #
Information about new welding systems
or components
Your local Branson Rep
or Branson Customer
Service
203-796-0400
Ext 384
Application and Setup questions on the
welding system
Welding Applications
Lab
203-796-0400
Ext 368
Application assistance on the Horns and
Tooling
ATG Lab
203-796-0400
Ext 495
Technical questions about the welding
system
Welding Product
Support
203-796-0400
Ext 355, 551
Technical questions about Horns and
Tooling
ATG Lab
203-796-0400
Ext 495
Ordering new parts Parts Store 877-330-0406
RGA’s, Request for Repair, Status of a
Repair
Welding Repair
Department
877-330-0405
System Automation/Hookup Information Product Support
203-796-0400
Ext 355, 551
100-214-251 IWoper.book Page 10 Friday, June 16, 2017 4:12 PM
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