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Emerson FA-700 - Obtaining Warranty Service

Emerson FA-700
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PAYMENT OR PROVIDE FOR THE REIMBURSEMENT OF PAYMENT FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
Warrantors’ liability
It must be clear that the warrantors are not insuring your premises or guaranteeing that there will
not be damage to your person or property if you use this product. The Warrantors shall not be
liable under any circumstances for damage to your person or property or some other person or that
person’s property by reason of the sale or use of this product, or its failure to operate in the manner
in which it is designed. The warrantors’ liability, if any, shall be limited to the original cost of the
product only. Use of this product is at your own risk.
Procedures for obtaining performance for warranty
In the event that the product does not conform to this warranty, the product should be shipped or
delivered freight prepaid to warrantor with evidence of original purchase. If in any way you’re not
comfortable with this product or its Limited Warranty, we encourage you to return it unused within
30 days of original purchase date, with evidence of the purchase date.
To return a product to Emerson Control Products
All products being returned to Emerson Control Products must have a valid Returned Goods
Authorization Number (RGA #) from Emerson, regardless of why the product is being returned.
Warranty returns will be honored only with a RGA #. Ship warranty return products prepaid to
Emerson Control Products, 1724 Lake Drive West, Chanhassen, MN 55317. Emerson Control
Products will, at its option, either repair or replace the product free of charge and return the
repaired unit or replacement unit at the lower cost shipping prepaid. Products returned for credit
are subject to a 25% restocking charge. Returns resulting from errors by the seller are not subject
to this charge. All returns must include evidence of original purchase, showing purchase date. The
RGA # should be clearly marked on the outside of the package containing the product.
How to request an RGA number
To request a RGA #, call Emerson at 800-880-6000 and ask for Customer Service. Failure to have
a RGA # may result in lost product or significant delays in handling your return. Also, products
without a RGA # Clearly Marked On The Outside Of The Package are not the responsibility of
Emerson Control Products.
© 2017, Emerson Control Products Inc.
This manual may not be reproduced, modified, or
distributed without permission from Emerson Control Products
Printed in the U.S.A.
Document # 42420079B

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