Emerson SolaHD SDU AC B Series - 9.0 Troubleshooting

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9.0 Troubleshooting
WARNING
When the UPS is installed in a Class I, Division 2 Groups A B C D or Class I Zone 2 II C hazardous
location, adhere to the following:
Warning — Explosion Hazard — Do not disconnect the equipment while the circuit is live or unless
the area is known to be free of ignitable concentrations.
Warning — Explosion Hazard – Do not connect or disconnect the battery unless the area is known
to be free of ignitable concentrations.
Warning — Explosion Hazard — Do not open the unit. Do not substitute components. Do not
replace fuse.
Trouble Possible Cause Solution
UPS nonresponsive (No alarm
and no light)
UPS is powered off
Press ON/OFF button for TWO (2)
seconds� Ensure the Power Lock
feature is disabled�
Battery is defective Replace the battery�
UPS fault Contact Tech support�
The UPS is always on
battery mode
Input may not be properly
connected�
Check the input connection�
Input fuse is open
Before reconnecting equipment,
please verify that the load matches
theUPScapabilityspecied
and output has short circuit
protection� Contact Tech support�
Actual backup time cannot
be achieved
Battery voltage is too low
Charge the battery at least eight
(8) hours�
Overload
Remove some unnecessary loads�
Before reconnecting equipment,
please verify that the load matches
theUPScapabilityspeciedin
spec�
Battery defect Replace the battery�
UPS fault or charger failure Contact Tech support�
Fault code displayed
Overload
Remove some unnecessary loads�
Before reconnecting equipment,
please verify that the load matches
theUPScapabilityspeciedin
spec�
UPS short-circuit Contact Tech support�