Envoy Installation and Operation
2014 Enphase Energy Inc. 141-00011 Rev 05
Message Shown on
Events and Inventory
Screens
Microinverter grid
configuration failure
cleared after xx attempts
Description: A failed attempt to change the grid profile for the microinverters has
cleared. The grid profile was successfully applied.
xx = number of attempts
Recommended Action: No action is required.
Description: The microinverter is off for the night.
Recommended Action: No action is required.
Recommended Action: Ask the installer to use the Envoy Gateway interface to
select a grid profile for this system. For more information, see “Change or View the
Grid Profile” on page 41
Description: The Envoy has not been set up with a grid profile for the
microinverters.
Description: The microinverter is too hot and is not producing power. This very
rare condition usually clears without intervention.
Recommended Action: No action is required unless the condition persists. If it
persists, contact Enphase Energy customer support.
Power generation off by
command
Description: The microinverter is not producing power by user command. This
uncommon condition will occur only during isolated troubleshooting procedures by
Enphase personnel.
Recommended Action: No action is required.
Description: The microinverter has powered on after having both AC and DC
disconnected.
Recommended Action: No action is required.
Description: The Enphase-compatible Revenue Grade Meter (RGM) has failed.
Recommended Action: Contact your installer to arrange for installation of a
replacement meter.
RGM Power Quality
Warning
Description: The Enphase-compatible Revenue Grade Meter (RGM) reports that
the AC voltage coming from the utility is either too low or too high as specified by
applicable regional standards. This is usually a temporary condition that will clear
when power quality from the local utility returns to normal.
Recommended Action: No action is required unless the condition persists. If the
condition persists, contact your installer.
Description: The Envoy has been powered down (unplugged from AC power).
Recommended Action: Restore AC power to the Envoy.
Description: The Envoy has been powered back up (plugged back in to AC
power).
Recommended Action: No action is required.
Recommended Action: No action is required. This condition will clear once the
grid profile test is complete.
Description: This system is currently in test mode.