Enseo Hd2000 RF - Software Ma I Ntena Nce A G Re E M E Nt

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Enseo Limited Warranty/Software Maintenance Agreement
General Warranty Terms:
EnseoprovidesalimitedwarrantyforrepairorreplacementservicefortheHD2000RF.Thelimitedwarrantyforthis
productis12monthsfromthedateofpurchase.SoftwareMaintenanceisprovidedduringthewarrantyperiod.After
thewarrantyexpires,performanceandcertificationsupportisavailablefromEnseoatadirectexpensetocustomer.
Warrantyextensionbeyond12monthsisavailableatadditionalcost.
Terms and Conditions for Warranty/Return Policy:
Enseo,Inc.(ENSEO)warrantstotheoriginalconsumerpurchaser(“purchaser”)ofthisproductthattheEnseoprod-
uctpurchasedshallbefreefromdefectsinmaterialsandworkmanshipforaperiodof12monthsofnormaluse
fromthedateofpurchase.Thiswarrantydoesnotcoveranyincompatibilitiesduetothepurchaser’scomputer,
hardware,softwareoranyotherconfigurationinwhichtheproductinterfaces.Ifadefectcoveredbythislimited
warrantyoccurs,Enseo,atitsoption,willrepairorreplacethedefectiveEnseoproductfreeofcharge.
EnseoreservestherighttoreplaceanydefectiveEnseoproductwithproductofequivalentorsuperiorperformance.
Suchreplacementproductmayberemanufacturedproductormanufacturedusingremanufacturedcomponents at
Enseo’soption.Repairedorreplacedproductwillbecoveredbythesamewarranty.
This12-monthwarrantydoesnotapplytodefectscausedbyabuse,misuse,negligence,accident,tampering,modifica-
tionorothercausesnotrelatedtodefectivematerialsorworkmanship.Enseoreservestherighttoimposeareason-
ablechargefortherepairofproductsreturnedwithdefectsresultingfromanyoftheabovecausesandforreturns
wheretheproductisfoundtobeingoodworkingcondition.Memoryorothercomponentsnotoriginallyshipped
withtheproductarenotcoveredbythiswarranty.
ToreceivewarrantyservicecallEnseoTechnicalSupportdepartmentat1-800-270-8747intheUnitedStates.Before
returninganyproductforservice,youmustspeaktooneofourservicerepresentatives.Theservicerepresentative
willissueaRMAnumberandadditionalinstructionsforreturningyourdefectiveproduct.NoEnseoproductwillbe
acceptedforrepairwithoutanRMAnumber.Thepurchasershallpaythecostofreturningthedefectiveproductto
Enseo’sservicecenter.
Nootherwarrantiesareexpressedorimplied,includingbutnotlimitedto,anyimpliedwarrantiesofmerchantabilityor
fitnessforaparticularpurpose.InnoeventshallEnseo,Inc.beliableforconsequentialorincidentaldamagesresulting
fromtheuseorinstallationofanyEnseoproduct,orthebreachofanyexpressorimpliedwarranties.Enseo’sliability
topurchaserwithrespecttoanyclaimorlossarisingoutofthistransactionorallegedtohaveresultedfromanactor
omissionofEnseoshallbelimitedtopurchaser’scostoftheEnseoproduct.
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