Arrow Series Technical Reference Manual
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PREFACE
Welcome to the Arrow Series™ Manual and congratulations on purchasing this high-performance
GPS/GNSS receiver.
The Arrow provides a high level of performance, delivering either submeter positioning using the built-
in SBAS demodulator, centimeter positioning using RTK, or worldwide submeter, sub-foot or sub-
decimeter accuracy using LBand Satellite subscription, at up to a 20Hz optional output. The Arrow
Series features raw measurement output and delivers excellent phase measurement quality for post-
processing and RTK applications. It also offers independent universal Bluetooth (compatible with iOS,
Android and Windows operating systems), and USB communication ports.
This document is meant to assist a customer in becoming familiar with the Arrow receiver functionality
and system operation, and it assumes that you, the end-user, is familiar with the basic concepts of
GNSS receiver operations. The chapters that follow provide detailed information on the receivers,
including the hardware and software interface, in addition to various descriptions of technologies and
features that they support.
CUSTOMER SERVICE
If you encounter problems during the installation or operation of this product, or cannot find the
information you need, please contact your dealer, or Eos Customer Service. The contact number and
e-mail address for Eos Customer Service are:
Telephone number: +1(450) 824-3325
E-mail address: support@eos-gnss.com
Technical Support is available from 8:30 AM to 5:00 PM Eastern Time, Monday to Friday.
To expedite the support process, please have the product model and serial number available when
contacting Eos Customer Service.
In the event that your equipment requires service, we recommend that you contact your dealer
directly. However, if this is not possible, you must contact Eos Customer Service to obtain a Return
Merchandise form before returning any product to Eos. If you are returning a product for repair, you
must also provide a fault description.
WEB SITE
Eos maintains a Web home page at the following address:
www.eos-gnss.com
A corporate profile and product information is available through the site or by contacting Eos at
info@eos-gnss.com.
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General