EPOS EXPAND 80T User Manual

EXPAND 80T Bluetooth Speakerphone
Maintaining and updating the products34
Updating the rmware of the Bluetooth dongle BTD 800 USB
1
USB-A
2
x
EPOS Connect
X Plug the Bluetooth USB dongle into the USB port of
your computer.
X Start EPOS Connect.
EPOS Connect checks if the installed rmware is the
latest version available on the EPOS server. If required,
upgrade to the latest version.
Updating the rmware of the expansion microphone
x
EPOS Connect
1 3
2
USB-AUSB-C
®
X Open the cover at the bottom.
X Connect the USB connector to the USB socket.
X Connect the USB connector directly to a USB-C port or to a USB-A port using the adapter.
X Start EPOS Connect.
EPOS Connect checks if the installed rmware is the latest version available on the EPOS server. If required, upgrade
to the latest version.
EXPAND 80T Bluetooth Speakerphone
If a problem occurs ...35
If a problem occurs ...
Frequently asked questions
Problem Possible cause Solution Page
Speakerphone cannot be
turned on
Speakerphone is not connected to
the mains power supply
X Connect the speakerphone to the mains
power supply.
11
Expansion microphone
cannot be turned on
Plug not connected properly
X Plug in again. 17
No audio signal USB connector not inserted correctly
in the computer or adapter
X Plug in again. 12
Speakerphone is not paired with the
mobile device or dongle
X Check if the speakerphone is paired. If
necessary, pair the speakerphone again.
13
Volume is adjusted too low
X Increase the volume. 20
Speakerphone is turned o
X Turn the speakerphone on. 18
Computer connection:
Speakerphone not selected as audio
device
X Change the audio settings of your
computer.
–
Bad audio quality Bluetooth transmission range is
exceeded
X Reduce the distance between
speakerphone the connected Bluetooth
device.
31
Connection to Microsoft
Teams failed
Microsoft Teams not installed on
connected computer or old version
X Install Microsoft Teams or update to latest
version.
–
Speakerphone cannot be
paired/connected
Pairing does not work
X Check if your Bluetooth device supports
the Handsfree or Headset prole.
–
Speakerphone’s pairing list was
cleared but it is still in the list of
paired devices of the Bluetooth
device
X Remove the speakerphone from the list of
paired devices in your Bluetooth device.
X Pair devices again.
–
Distance too high while pairing
X Reduce the distance between
speakerphone the Bluetooth device.
–
Bluetooth not enabled
X Make sure Bluetooth is enabled on the
speakerphone and the device connecting
to.
–
Microsoft Teams LED is
dimmed and all other LEDs
o
Speakerphone in standby mode
X Press any button or plug in USB to end
the standby mode.
28
No voice prompts
announced (tones only)
Voice prompts are disabled
X Enable the voice prompts. 22
Speakerphone does not
react to any button press
Operation of the speakerphone is
faulty
X Press and hold the Power on/o button for
10 seconds to reboot the speakerphone.
–
X Restore factory default settings. 36
No Bluetooth connection
via dongle BTD 800 USB
Dongle not inserted correctly in the
computer
X Insert the dongle again. 16
Dongle and speakerphone not
connected
X Pair the dongle and your speakerphone. 16
Speakerphone/dongle
does not accept new
devices (Pairing)
Pairing list disturbed
X Clear the speakerphone’s list of previously
paired devices.
32
X Clear the dongle’s list of previously paired
devices.
36
Expansion microphone
does not react
Expansion microphone disturbed
X Unplug and plug it in again. –
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed
solutions, please contact your local EPOS partner for assistance. To nd an EPOS partner in your country, search at
www.eposaudio.com

EPOS EXPAND 80T Specifications

General

Brand	EPOS
Model	EXPAND 80T
Category	Telephone
Language	English