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EPS IPES-IR3 - 12.0 Repair and Return; Field Repair Limitations; RMA Number Procedure; 13.0 Parts Ordering Information

EPS IPES-IR3
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820-0003
IPES IR3 Flame Detector
Operating Manual
Page 28 of 37
12.0 Repair and Return
Field Repair
The IPES‐IR3 detector is not intended to be repaired in the field. If a problem should develop, refer to Section 8.0
Troubleshooting of this manual. If it is determined that the problem is caused by a manufacturing defect, please return
the device to the factory for repair or replacement.
Return Material
Authorization (RMA)
Number
Contact ESP Safety Inc. at +1‐408‐886‐9746 to obtain a Return Material Authorization (RMA) number. Please provide the
following information during your call:
- Your Company Name
- Product Type
- Serial Number
- Date of Shipment
- Brief explanation of malfunction
Pack the unit properly to ensure that no shipping damage occurs and ship to:
ESP Safety, Inc.
555 North First Street San Jose, CA 95112 USA
Write the RMA number on the front of the shipping carton
ESP Safety, Inc. recommends that an inventory of spare detectors be kept on hand to enable rapid field replacement and
minimize downtime.
13.0 Parts Ordering Information
The following items for the IPESIR3 may be ordered:
Adjustable Mounting Bracket 125-0003
IPES Mounting Hardware (bolts, nuts, washers, etc.), part number 125-0001
Magnetic collar, part number 120‐0006
Sunshade Hood 125-0005
ITES Test Lamp, part number 120‐0007
Order from: ESP Safety Inc.
555 North First Street San Jose, CA
95112 USA Ph: 4088869746
Fax: 4088869757
Please note that shipping charges will be added to your order.

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