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Updating the Firmware
You can update the projector's firmware using a USB storage device or a computer and a USB cable.
Note: Your computer must be running one of the following operating systems to update the firmware:
• Windows 8.x or later
• macOS 10.13.x or later
If a firmware update is available for your product, you can select the Firmware Update option in the
projector's Initial/All Settings menu. The projector enters firmware update mode and is ready to perform
a firmware update. If a firmware update file is not found, the projector enters standby mode.
If you projector is on a network, you can use the Epson Projector Management software to check for and
update your product's firmware.
You can also contact Epson Support to check for firmware updates for your product. For more
information, contact Epson Support.
Parent topic: Maintaining and Transporting the Projector
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Additional Projector Software and Manuals
Transporting the Projector
The projector contains precision parts, some of which are glass. Follow the guidelines here to transport,
ship, or store the projector safely.
1. Remove any equipment connected to the projector.
2. Turn off the projector.
3. Make sure the power light is blue (but not flashing) and the status light is off, then unplug the
power cord.
4. Do one of the following:
• When transporting the projector a long distance or as checked luggage, pack it in a firm box with
cushioning around it and mark the box "Fragile."
• When shipping the projector for repairs, place it in its original packing materials, if possible, or use
equivalent materials with cushioning around the projector. Mark the box "Fragile."
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